A advanced home services
This company is a total scam!!! I had a very disap...
This company is a total scam!!! I had a very disappointing experience with this company. My home insurance America Home Shield sent them out after I filed a claim for a leaking water line to my refrigerator. The technician, Alex, told me the insurance would not cover the repair because “there was no angle stop” in the kitchen to turn off the water.
However, while he was inspecting the leak, he went under my sink and used the angle stop himself to shut off the water—clearly proving it did exist. Despite this, he reported to my insurance company that there was no angle stop and claimed he couldn’t do the job. He then handed me a third-party quote from someone he “knew” who wanted to charge me $1,000 for the repair.
On top of that, the service call itself cost me $100, which was a complete waste of money since the technician didn’t actually fix anything. My husband figured out the issue, went to Home Depot, bought the needed part for under $10, and repaired it himself without any problem.
After looking on Yelp & Google, I found other reviews showing the same exact scam, even with the same technician’s name on their invoice. Clearly, this is not just a mistake — it’s how they run their business. This is not just a bad technician — this is a shady company that preys on people. Avoid them at all costs. I can’t say—but it left me feeling misled and taken advantage of. Customers deserve honesty, especially when dealing with something as important as home repairs.
Shame on American Home Shield for taking their word and denying people legitimate claims.
