Sandra Cota
Rivel athletics

Rivel athletics

Reviews 11

No stars if possible. Online order confirmed immed...

No stars if possible. Online order confirmed immediately with email and withdrawal of payment. No ability to track order, no estimated delivery or shipping date. 5 days after order, emailed customer service to inquire regarding estimated shipping and delivery with no response. I then canceled order and got an immediate email response that the order was cancelled with no refund. I responded to the email stating if the order had been cancelled, the money had to be refunded. Email from customer service stating refund would be 3-5 business days depending on my bank. Better customer service would have been to respond with estimated shipping and delivery.