Darren Smith

Very Bad Customer Service

Anonymous Review:
At this time, I prefer to remain anonymous, but I feel compelled to share my experience.

My initial engagement with this law firm was promising — communication was fast and professional prior to payment. Unfortunately, once fees were settled, the level of responsiveness declined significantly. Despite multiple assurances, deadlines were repeatedly missed, and I found myself following up constantly, often without any reply. I even had to travel multiple times at my own expense due to the lack of updates or meaningful progress.

This experience has been deeply disappointing, especially considering the significant financial and emotional toll it has taken. I do not feel that the service I received matched the expectations set at the start of our agreement.

While I am not yet ready to share every detail or identify myself, I intend to publish a more complete account through my blogs and YouTube channels after leaving the Philippines. My goal is simply to tell the truth so that others can make informed decisions.

Lastly, in my personal opinion, not all the positive reviews appear to reflect the same experience I had — though I fully respect that others may have had different outcomes.

When I arrive back to the US, I'll be posting all on my blogs, YouTube channels and others. And the full story of what I lost will be made public!