J
On that ass

On that ass

Reviews 12

AVOID AT ALL COSTS

Absolutely appalling. Infuriatingly difficult to cancel. Ended up charging me two months worth of subscription (24quid) when all I wanted was the free trial.

AVOID AT ALL COSTS

The reply from onthatass below is a total lie. I have emailed their customer services around a dozen times and received no reply except one over a week ago rejecting my attempt to close my account, which came from a noreply address so you can't even respond! Disgusting practice.

THE REPLY BELOW IS A TOTAL LIE
How can they possibly look at my account when they don't know who I am?

Also, the entire business model is based on making it difficult to cancel subscriptions. That's why the billing cycle is so strange. Look at all other reviews and see that everybody complains about this.
Dreadful company and a sad indictment of online selling
AVOID
SCAM

UPDATE: onthatass have finally closed my account. I am hugely relieved but this has been an expensive nightmare and extremely stressful.