Tienda Nube Review

Terrible customer service. They are also quite mischievous because I canceled the page a couple of months ago, they still charge me for the service. They are creators of problems for which they do not provide solutions.

We had no experience with online sales, we just started, it is very easy to use

Very good Cloud store. Very satisfied with your service.

I don't have the service but I have good references. I do not understand why they do not have a platform for web hosting marketing, hosting sales, domains, Space to resellers, Etc. Greetings.

I was lucky that they solved the queries by phone at the time we opened the store, otherwise we would not have opened it ... any problem that appears to us is answered by email and often does not respond exactly to the query. A shame because, as well as advising stores to offer direct communication channels with potential customers, they do not. Very disappointed with what the after sales service would be like ...

The platform is excellent, friendly, self-manageable or to be delegated to a developer, it has continuous training and technical support that responds quickly. The page looks great !!. I definitely recommend them

We love Cloud Store! Excellence both at the platform level and in attention and support. They improve day after day! our store always updated with the best practices of e-commerce. 100% recommended!

Excellent! Very simple to use for both the seller and the buyer!

a disaster! They fail at the response level, customer service, technology evolution, bug fixes! It only works for stores that are just starting and have almost no traffic, for the rest it is a highly deficient service!

Excellent. Meets expectations and they have impeccable attention to queries.

Super easy to use. One of the best tools to start selling online.

Thanks to Tiendanube my sales grew all over the country

Good view to the cloud store guys, always available to chat

I do not recommend it to buyers. You are left with the "company" you buy from complying. Company from which in general you do not have much data. If not, TiendaNube ignores it and you have no answer (I have been going through it with "TiendaIKEA" for two months). It is preferable to go for the support of Mercado Libre and avoid bad drink.

They took me off the store I don't know why, I had an automatic debit and it says not to pay and the card is ok, it won't let me pay it, send 4 emails, since it is the only way to communicate and of those they answered 1 only saying they called me but I have been waiting 3 days for the call.
A cloud store scam really does go away like water.

I was surveying almost all the opinions to see of using this platform and around 70% are complaints ...
What decided me not to use it are a couple of complaints that to unsubscribe in online store you have to unsubscribe the publications that I have in ML due to its integration ...
It's crazy, I can't take that risk.
The 2nd very common is the lack of Rtas. of the support and / or very late ...
It's about selling and not acquiring a problem ...
If a sale generates efforts and bad blood is loss, it does not leave profit ...
When they solve VERY RADICALLY these issues it is viable to sell on this platform.
Greetings.

For those who want to enter the world of entrepreneurship, Tienda Nube is the platform that allows you to make your impulse to undertake known by accompanying that process!

Excellent attention, everything is a 10! Very satisfied with my cloud store!

Super easy to handle and they resolve doubts very quickly which helps you move forward!

I was robbed through a store from this site! And Mercado Pago did not take charge for not being Mercado Libre, it is not a safe or reliable site

Cloud Store is the platform with the most updates and assistance to entrepreneurs who are not experts as in my case, and experts also like to facilitate the creation of your own store without the need to hire special personnel. I was encouraged and thanks to his permanent support I was able to put it together. And if you want one more level, you have constant training to take advantage of at your University and your blog, as permanent reference material. Gaby Caporale. Creator of Patch-In

Excellent service = D, they put themselves in your shoes quickly solving your concerns. It is easy to use even if you have no experience in the subject (like me) and have avant-garde designs, apart from having an attractive and fair price. From Mexico I recommend them as the best option. Regards!

Excellent platform and support for those who do not know about e-commerce

Queries are not answered and there is no contact telephone number.
It is not the first time this has happened to us. They respond at 48 hours. Appalling

I claim a payment I made ONE WEEK ago and I still have no answers !! Terrible service! Nobody helps me and I already paid for my store! There are no phones and they only respond with tutorials that do not help at all.

I am very happy with the
Platform, all the time they are renewed and improved. It's super easy to sell, ship and publish

I need you to help me solve various points, but emails do not respond to me. I go to their offices so they can attend to me personally and stop wasting time? Please ask for an answer. Thank you

Tienda Nube is the best place we could choose to have our online store. Permanent updates. Any question is answered quickly. Great variety of templates to create the store that seem tailored to each business. Highly recommended

The Store is very good! I am very satisfied with the application !!

Excellent platform and very friendly when creating the online store

Very good attention! Every question was clarified and answered in a very good time and form. Thank you!

It is very easy to learn how to use it, it has good tutorials that help at all times. We recently started using it but it has given us good results. We recommend it!

Pesimo ... no support, I am waiting for an answer since yesterday ...

Very practical and easy to put together! I recommend it!

Very good service! We have been using it for several years and little by little as we spend time on it we have improved, full of tutorials, applications to integrate the page and facilitate the work and our questions were always answered!

Excellent! They provide a lot of tools and information, it's easy to use. They always respond to my concerns !!!

What if
For online store cloud store
They are a thousand years ago, they have good support if you have a problem and users enter with confidence because they already know them

Also of course they have in favor that they have a ball of integrations

Excellent page to start your business. In addition, the attention and service they have to help you is fantastic. Super recommended !!!

Although Tienda Nube still has a long way to go to match other global online store solutions, it earns its stars with the excellent customer service it has and its permanent investment in improvements. The fifth star? When they change the structure of products
When I started using the platform I did it simply to save costs (invoice in pesos against invoices in dollars) Today, 2 years later, I would recommend it to any entrepreneur who wants to start selling online

Excellent!!! They gave us advice on everything to put it together. With the quarantine we reaffirm that it is the "Way to reach the buyers"

Excellent. A complete, efficient and intuitive tool to create a professional and functional online store. Excellent customer service for any questions or problems. Constantly updated offering new tools and functions.

Excellent alternative to put your store online. We had our website, but we had serious inconveniences to update it and opting for the cloud store was the best decision we have made because it changed our lives with its varied and practical tools to customize our website and they are also constantly evolving. The times that I have asked for help they have advised me effectively. We are highly satisfied.

I am about to try the service but I read so many negative comments that I am honestly not convinced ........... I will be well invented before paying ...

I am very satisfied with the product, which is the platform, and the customer service. It really is a fundamental tool to develop my business.

I am new to online sales experience. My sales were always face-to-face. Anyway, three years ago I had in mind to venture into the online mode. 2020 precipitated the decision. Of all the online store options, I chose More

a disaster ..... a necessary evil .... always works badly

The support is fast, the interface is easy, the attention is barbara and you can also make the ecommerce university for those who are just beginning

I wish you the best, I have always had a good response and the tutorials have helped me a lot !!

I started my page but it doesn't appear on google, please I need to know why
no this.

The truth is that your service is BAD !!!!!!!! You can't add new payment methods, I can't copy my images! a disaster. Can't you copy the images somewhere to download them? A lot of marketing but the service leaves a lot to be desired. If you would like the images you can give it to us to download, it is only a matter of wanting.

Dynamic, intuitive service with excellent customer service. Everything an entrepreneur needs.

A great solution, get rid of several problems! The technical support is patient, professional and intuitive, I highly appreciate the tools they offer you so that you can carry out your activity! I do not agree with the sales commission system! but it's a topic of mine! It is worth the platform, I recommend it for absolutely!

Excellent service, the platform from the start of my store was perfect, with its changes and some minimal design limitations but I have to say that after 2 years everything works correctly, the help is fast and the team solves if one gets complicated . Very Recommendable!

Of the best in attendance. fast, dynamic and very precise in all kinds of doubts and they answer everything in great detail.

When you pose a problem, they give you a ball and you can see that they improve the platform according to the user's experiences or the problem that one brings them.

The platform is every day more agile, each time better in design options.

I have no complaints, the times I asked for help I immediately received answers solving my problems.

They improved a lot in the last year from care to new developments, we will continue to choose them

The technical support is excellent, they always help you with what you need !!!!!

Hello guys! Two years ago I opened my store and I am super happy with the results. They always answered my questions and there was not a single problem that they could not solve. I honestly don't change them for anything. Be careful, the store is not magic, you have to train, watch tutorials, get to know the operation of the platform and work hard every day. I congratulate you, keep it up !!

It is very complete and the attention is always very good, it is a fundamental tool for those of us who have our own business

Very good customer service that has Store Cloud, in addition to the good service they offer. Very recommended as an online store.

Simply EXCELLENT. A very friendly application, very well-designed templates and an intuitive and effective control panel. You can not miss the tutorials and ebooks that you have at the ecommerce university to download. I am truly amazed since I met them. Successes !!!!

If you still do not have an ONLINE SHOP, give yourself the opportunity to know this spectacular platform. It is very intuitive, easy to use, it has very good TECHNICAL support to help you in everything you need, you have training, you can learn from other e-commerce and it is super super accessible. @ponteloqquieras recommends TIENDA CLOUD.

I have the exact same communication problem I see here in the complaints, they do not offer the possibility of a quick round trip. I am paying for two stores at the moment, I have problems with one and I cannot find how to contact you. The stores are Floridadigital, and Valenzialenceria. Thank you

You find yourself with a sales platform that limits you to paying too much money for typical functions of any ecommerce ... I left Tienda Nube for such high rates, without prior notice ... I went to @emprendetiendaok and for $ 350 per month I have the same benefits that I obtained with a cloud store for more than $ 1000. I'm not coming back.

Hello, 4 days ago (already for the 5th) I made a query about a problem I have with the store linked to Facebook, which my clients cannot see and they do not give me an answer to the case. The people who serve them apparently did not read my query. I need to know how to solve it, it can't be that they don't have a telephone service or an email service when you recommend the e-mailing marketing tool. It is a tease !! Start by applying it ... The truth is a lack of respect.

It makes the management of our online store very easy, and the advice is permanent and very adequate

Little intuitive and without support tutorials to start. The queries are not solved in a useful way either.

I have been a customer for 5 years, for 15 days I have had problems on the web. I send messages and they don't respond, no response.

A modern and comfortable place to develop and learn

The best platform in Argentina by far. We are with them almost from the beginning and we are very happy. They are constantly improving the platform and attentive to our problems and suggestions. The technical service has excellent service. Very highly recommended.

I highlight the service behind the platform.
They have always helped me so far in all the problems that arose.