The Shops at Wiregrass

The Shops at Wiregrass Reviews

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4.5
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Nice outdoor mall with a decent amount of stores. ...

Nice outdoor mall with a decent amount of stores. Everything from department stores to a tattoo parlor. Parking can be difficult to find at times. If you find yourself in search of a spot, just save yourself some time an head over to the parking garage behind Macy's

Awesome place to shop. Finally a mall type place c...

Awesome place to shop. Finally a mall type place close to my home. Check out the nightly light shows. Pretty cool. Also activities for kids several times a month I believe. Favorite stores:Barnes and Noble, Macy's, Dillards and all the eatery/restaurant type places are great with excellent food. Good for a lunch after Church!!

A few stores going out of business but it was expe...

A few stores going out of business but it was expected after the outlet mall opened nearby. Great selection of stores, lots of great activities, car shows, farmers market, symphony of lights during the holidays.

Upscale street level shops with large anchors as w...

Upscale street level shops with large anchors as well. Parking garage free. Street level parking in front of stores, metered parking, which I didnt like. Its not MB or Rodeo Drive. Most stores are corporate ones, that ppl come to rely on. No unique mom pop stores, that I noticed..

This review of The Shops at Wiregrass concerns the...

This review of The Shops at Wiregrass concerns the March carnival rides in the east side parking area. This small carnival is a nice event for families to walk around and enjoy the myriad of rides and games. It's even better at night after the sun goes down and you can enjoy the scenic light display on each ride. This is a nice event to attend when headed to the mall.

Clean and attractive facilities and a great select...

Clean and attractive facilities and a great selection of stores. With as spread out as the stores are though, it would be great to have better signage around the building for smaller stores in addition to the big anchor stores like JC and Macys. We had trouble finding the store we went for because of the lack of direction while driving around the exterior of the shops.

I live in the area of the wiregrass mall only to s...

I live in the area of the wiregrass mall only to see that 2 stores have shut down and left because the ownership of the wiregrass mall is asking the stores to do renovations at their expense and I. Addition raise their rent!!!! Thus is why businesses shut down!!! So sad to see but I presume many more will go out of business.

Outdoor

Beautiful out door mall better to go in evening wh...

Beautiful out door mall better to go in evening when cooler. Winter is really nice. Great upscale shops very clean music playing lots of benches for the husband's while waiting for us the wives. Resturants all great. Enough security and in the fall the sherrif department are out with there horses very cool. Christmas you must go Santa big Christmas tree lighting concerts just the bomb

There is so much to do here. Shopping for everyone...

There is so much to do here. Shopping for everyone in the family. Plus there are numerous restaurants to choose from. They also have special activities for the family during holidays and specials times during the season.

This place is always clean and well managed. The s...

This place is always clean and well managed. The shops are decent and I think they could use more places to eat, but it is always fun to go here and enjoy a nice walk with the family. There are small activity areas for kids (chess and checkers). They do occasionally hold events here and there is a center stage. The train ride for kids seems great and the little play area is a nice break for parents.

This is a fantastic outside mall. Plenty of shops...

This is a fantastic outside mall. Plenty of shops and places to eat. They have many activities that go on during the weekends. It is also a wonderful place to meet friends and family. Or go out for dates of any kind.

Beware the parking meter "scam"

Beware the parking meter "scam"

I needed to return an item so intended to park on the "main drag" for about 5 minutes. The previous parking meters have been replaced with solar meters. A sign on the meter said it had a $1 minimum but I assumed that was for the credit card option. I put in a quarter...nothing. Put in another quarter...still nothing. My daughter says, "It's a dollar minimum!!!" so I ended up putting in an entire dollar in change. Nothing. By then I'm annoyed and don't have time to move my car to the back of the mall so I go ahead and scan my credit card. It charges me ANOTHER dollar. So I go into the store where the sales clerks tell me they have been having trouble with the meters since they were installed "about 6 months ago". They tell me to walk all the way down to "customer service" (a total misnomer) in the 90+ degree Florida heat and tell them and they can refund my money. I walk down to "customer service" and explain that the parking meter isn't working and I would like a refund. The "customer service" representative then informs me that they have no method in place to refund customers when the parking meters malfunction. (By the way, while I was there, I walked by two other customers also having trouble with the meters not working...so apparently this does happen a lot). The representative told me I "could" have come down to customer service and they would have then called mall security so that I could have THEN gone back and stood by my car and waited for security to meet me. Security, would then allegedly make a note NOT to ticket me. Now, how the would I have KNOWN that WITHOUT walking away from my car, with the fear that I would get a $$$$ parking ticket on top of the $2 you already got from me?Did I mention that I was trying to get in and out of there QUICKLY, not stand around in the heat waiting for security to maybe show up?

To make matters worse, the customer service representative told me I could fill out a slip of paper to file a complaint, and someone would call me. It's been over a week and ...no call.

WIREGRASS MALL MANAGEMENT:
Sure, "it's only a dollar" but how many times a day is this happening to your customers? To have no means of refunding a customer when your parking meters malfunction infers you really don't care about making things right.

You need to develop a protocol to refund people when your machines don't work.

This is a great mall. I like that it has an open c...

This is a great mall. I like that it has an open concept so you don t need to walk through an entire mall just to get to the one store you need. They also have a great selection of stores so you can find pretty much anything you need at this one spot. I also love the holiday spirit they have going. they have nine Christmas trees! They have a little village with shops too. I can really feel the Christmas spirit here.

Cool outdoor mall. Has a lot of nice stores and so...

Cool outdoor mall. Has a lot of nice stores and some great restaurants and bars.
They always have weekly events going on.
Was recently there during the Christmas season, and they had a cool Christmas Tree light show, as well as an "ice skating" rink on the street

Great shopping Mall. COVID has had an significant ...

Great shopping Mall. COVID has had an significant impact. All of the stores there can use our support. The Mall offers community activities such as car shows, Christmas Show with real snow...

The Shops at Wiregrass

The Shops at Wiregrass

4.5