Quicksilver Cruises Review

Brilliant tour operator with amazing staff. It was very wet and windy when we visited the reef so the ocean was very choppy. Quicksilver was still able to operate the tour and give us a great experience. Their staff were well prepared to help people with every level of fitness and had thought through every eventuality. Their pontoon on the edge of the ocean shelf is a brilliant facility with an underwater viewing gallery, They served a very decent meal and had multiple options to view the reef (submersible for those who wanted to stay dry, snorkelling and scuba diving). Their staff are a define highlight - loved the way they took care of every one with professionalism and a big smile! Definitely recommended!

A great day tour to the Agincourt outer reef for families and not so sure swimmers. Great service and great staff.

Having been to Cairns a couple of times without the kids, we were looking for something that catered for a teenager, a tweenager and the two of us. I've been to Green Island six years ago & Fitzroy Island four years ago and only having six days in town, we wanted something comfortable on the outer reef and as much activities encompassing in a one day tour.

We travelled on 2nd of Jan and all had a great time. The good swimmers in our group spent nearly all their time out on the snorkelling. The others enjoyed the submarine tours. There are extras, like any other tourist venture, however the tour includes wetsuits, booties, snorkelling gear and importantly enough lifesaving staff to keep an eye on swimmers.

As regards the food, it was plentiful and actually quite good for a buffet -
out on the barrier reef (I've worked a bit in corporate hospitality, its pretty good).

If you want a smaller group, can swim well, know how to dive, have a family that all want the same things - this is not for you.

If not, I reckon this is the outer barrier reef tour for you.

The staff were friendly and helpful. Coming back in it was rough but the captain did a fabulous job and so did the staff. Highly recommend them.

Great experience. The hosts where great and very informational. We had unfortunate rough seas, therefore a lot of sick people. The hosts where excellent with providing towels, ice and bags. The only thing is I wish they had a sick area, so we didn t have to watch or smell people being sick.
Snorkeling was great, even though again rough seas (can t be helped). A lot of wildlife to be seen

The snorkeling was great but the food quality was not so good.

The snorkeling on the reef was beyond my expectations. The fish and Coral were amazing.

This is a good experience taking care of non swimmers. They have a buffet lunch. Ideal would be to head there in cruise have a tea/water with biscuits
After reaching there be there in line for the submarine. get that done first. Get your lunch and keep them reserve with them.
Have an fruit which would be light and good before swimming. Take the snockrling wet suit and equipments. Enjoy as much as you can.

On your way back eat your food.

Fantastic day on the outer reef. Facilities were incredible, staff fantastic and absolutely excellent all round

Staff on the boat were fantastic, but let down massively by the staff on the pontoon some of who were quite rude and unhelpful. Generally well organised but cost was not worth the experience. The snorkeling area was very small, the food mediocre, but at least plentiful.

The crew's service attitude is very good. Due to the relatively large waves on the day of going to sea, many people are seasick and the crew is very attentive. Corals have no color, they die a lot, and there are sporadic colors.

Today, we did the Wavedancer Low Island tour and fulfilled a life-long dream of my parents to snorkel in the Great Barrier Reef. It was an amazing day on the boat and Low Island, with great weather, fantastic nature and a super-friendly crew. A special shout-out to our marine biologist Erica, for her great snorkelling and the bird walk on Low Island!

Very well organised. Punctual coach pick up from our hotel and the same at the end of tbe day. The trip was everything we expected with enthusiastic staff

One of the best things you can do for yourself. We went to Barrier Reef where I scuba dived. Their trainers were quite professional and helpful. It was an experience of a lifetime. If you wanna snorkle or scuba dive, save it for this place!

Great experience. Had our 2.5ur old toddler with us and he enjoyed a lot as well. Crew was very helpful and friendly.

Great day out. Buses pick you up from accommodation is Cairns and Port Douglas and take you up to the marina for check in. On the boat out to the pontoon you can book heaps of extra activities like scuba diving. The pontoon is on the outer reef which is good and they have lifeguards etc covering a large area for snorkeling. They provide stinger suits in jellyfish season. The snorkeling is good and the other activities were ok too. The morning/afternoon tea is just hot drinks and biscuits but the lunch is pretty good with salads and cold meats.

Our 5th time with Quicksilver!! Super organisation Super Reef Spot....!!!

Port douglas's sea water is clear, visibility: crystal clear, 5/11/2019 The weather is also sunny, this time the quicksliver takes me to two dive sites, two sides of agincourt reefs, more fish and more coral, Zhonghao surprise See the little shark. Thank you very much for the quicksilver crew. They take care of everyone's safety and make a happy and enjoyable trip. Excellent

Expertly done Great Barrier Reef tours, all sizes and shapes catered for with snorkeling etc.

I visited Australia a few years ago and spent my last week in Port Douglas to get some rest after all the traveling and to go scuba diving on the Great Barrier. After some research we decided to book a few tours with Quicksilver: one day snorkeling at the Low Isles (with non-divers) and two daytrips to the outer reef to go scuba diving.
The first tour to the Low Isles started a bit dissapointing when we found out that the Wavedancer (a 30m sailing catamaran) was out for maintenance and we had to travel with a mass transportation Wavepiercing Catamaran. That was a bit of a let-down. We had a great day snorkeling the Low Isles anyway, but we stated a complaint at the desk after returning to Port Douglas. The manager completely understood the situation and gave us a refund on the diving-tours we booked for the coming days. He probably knew we Dutchies like refunds and discounts ;-)
The diving tours to the Agincourt reef were well organised. Three guided dives a day in small groups and a high quality lunch on board. You have to overcome the mass tourism atmosphere a bit, but Quicksilver transports MANY people a day and they handle the large group with many nationalities very well.
Unfortunately this place is far FAR from my house, but if I ever dive the Great Barrier again from Cairns or Port Douglas, I will book Quicksilver again.

Pretty pricey but also seems very popular and professionally run. I don't recommend the Ocean Walker - not worth the extra money for few minutes down in an uncomfortable helmet. It would be better to have more time to snorkel.

A really great experience. The staff really look after you in the boat.the speed is so fast and impressive considering it's size. Would definitely recommend this cruise

This tour to the great barrier reef was interesting, it is a very nice ship, comfy. The knowledge of the staff is good and you feel safe even in strong waves and winds.

For the price this was absolutely shocking. Overcrowded and visiting an average part of the reef. The snorkelling area was also ridiculously small. Avoid at all costs.

First time experience with snorkelling ever. I was very anxious about the swimming and unfortunately travel sickness did not make things better. The team of the Wave Dancer were so helpful to calm my nerves and attended to me as soon as they realised I was unwell.. a specific mention to both Auriah and Manz who both comforted me with my nerves and illness. It was such an incredible experience and I would do this again and again and AGAIN. I highly recommend going on board with WaveDancer Low Isles Cruise.

A bit pricey experience pud almost $300/head, didn t emphasized the jellyfish bites. Food wasn t really good. Drumstick chicken was cold and not fully cooked.

A great day out, we took the GBR helicopter ride, the semi-submersible and snorkeling. All of them were amazing in different ways. The staff were helpful and pointed out lots of interesting wildlife. Highly recommended.

Well organised, friendly, relaxing trip to the barrier reef with a range of activities to suit everyone.

I liked it a lot. I just wished that as one of the largest operators that they'd be even more conscious of the reef and its sustainability - using shop-bought sun screen is not OK. Perhaps... they could invest in BIO degradable or reef friendly sunscreen for all.

Had the best time, first time snorkelling n loved it. The boat ride was awesome, the food was great, friendly people. Was great

.Its.the.best.day.out..in. .PORT. Douglas. .just.so.AWESOME..just.do.it. .(ENJOY.PHOTOS)*

We were treated like royalty, nothing was too much bother. A fabulous day out that I would highly recommend to everyone.

Everything is dead nothing to really see. Food was ok but some staff are rude. Better off going on one of the smaller cruise operators that take you to different reefs as this on has had its day. Boat trip to and from the pontoon was good. Overall it s not worth what thy are asking for $$$ it s not worth anymore than $100 per adult. Would never go back even if they started charging $100 as there is nothing to see when you get there anyway apart from dead coral and a few bland colored fish

Excellent tour food OK , staff very friendly but get on boat quick as some people hog the seats in the air conditioned cabins , ie like leaving their bags on seats when they to go on deck for a hour or when returning get put their bags on earlier then go back to the pontoon.

Great cruise unfortunately disappointed in the snorkeling. The coral reef had no color or colorful fish. Basically nothing to see. I wouldn't have paid over $200 again to see nothing they should have told us. That's why I'm giving them 3 stars.

Fantastic snorkel destinations from Cairns. Friendly staff, quick and spacious ship, reasonable buffet (not the best food, but good enough).

Service was incredible but the buffet lunch was very bad. The staff were very friendly and informative and contributed to my positive experience.

Went with Poseidon to dive. 2 great diving days! Not that big boat as the Large Quicksilver boats.

We went on the quicksilver supersonic boat and we had a bloody great day. Service was great, friendly staff, great facilities, boat perfect, lunch provided on point to load up that energy. We did two dives plus snorkel and it was all run perfectly. Glad we picked the smaller boat which went to three different sites in the outer reef. Great sites and scuba was great but equally in a different way the snorkel was just as good especially being so close to one of the reefs surrounded by an epic drop off. PS we spotted Nemo! Thanks team made for a great day that we would def recommend.

Nice trip. However you should realise this is really mass tourism. The reef itself was nice for snorkeling but I expected a bit more from great barrier reef. I think snorkelers with some experience are be terr of with a boat trip to multiple locations.

We went out to the Low Isle island and had the best day. The coral was great and all the staff were full of information when asked questions. I have two young boys that are bursting with energy and they were exhausted after the day in the reef. Can't wait to do it again well worth the money

Great day... Just had to deal with people who thought they had dibs on tables... Was so funny.. I was with my sisters and while they were still getting their food I was wandering around looking for somewhere to seat us all... Well there was a lady sitting at a table for 6 with no others present and I asked her if she minded if I sat opposite.. she said ok so I sat.. but then my sisters came and sat beside me and the lady almost had kittens.. apparently the seats we sat on.. in her mind.. were reserved for her kids that were currently scuba diving.. for the next 30 minutes.. anyway we ate our lunch and moved on to the boat with a submersed hutch to experience the sea creatures.. so folks theres no dibs on tables and chairs.. read the signs everywhere... Be kind and share

Best day ever Quicksilver cruise was awesome unbelievably good day

The scuba dive instructors don't spend enough time with new divers who want to do the Discover Scuba Dive for the first time. If the newbies don't display the required proficiency in one or max two attempts, then they are disqualified (like it happened with my wife). I qualified and my scuba dive was only for 10-15 mins. This is not worth the $170 that I spent just for the dive. My experience with Andy's scuba diving in Phuket was much better.

Otherwise, the cruise is good. Great boat and facilities. The Agincourt Reef is beautiful but slowly dying. It wasn't as vibrant with different colours as I expected. I did see a couple of turtles though!

Snorkeling and underwater submersible experience was good. Thumbs up for this!

Food is not good for vegetarians. Taste is bland.

The overall experience was like fine dining - expensive and good only in small portions.

2/5

The crew were lovely and the day was really pleasant. We were taken to the outer reef where the waters were crystal clear and there was so much to see.

very pricey, did not have enough time on the platform, some of the staff on the platform were very rude(the one feed the fish at 1pm), which totally ruined our mood of the day.Not recommended.

Really great dive experience with exciting locations and wonderful dive masters

Well organised trip, despite the number of people it was never crowded. Food was fine, various options for viewing reef and all spectacular

Had an amazing tour of the great barrier reef. The snorkelling experience was wonderful with different options depending on one s swimming skills. The staff were very helpful and I felt very safe in their hands.

Amazing experience, fantastic crew, lunch was spectacular, its a must for anyone visiting FNQ to see the majestic Great Barrier Reef with the best tour professionals, and share their passion for natures wonder. Thankyou again.

10/10 ABSOLUTELY AMAZING EXPERIENCE! Perfect amount of time out on the reef platform, with great activities both in and out of the water. We did our first ever Scuba dive as well and the instructors had so much patience and were so great! Massive thanks to Kevin who was amazing taking us down on our dive!!!! Thanks for such a memorable day, I will definitely recommend to everyone.

On time,
Great service and staff

The best experience on the Great Barrier Reef ever well organised from the moment you get picked up from your resort to being dropped off.

Good cruise for people not intending to get in the water much but still want to see the reef. They have the semi submersible ride which is good. The helicopter ride is also not bad..

We had a great experience with quicksilver. They handled coeliac dietary requirements with finesse! These guys worked hard all day, genuinely happy to be there, and super professional. Thanks!

The Barrier Reef is a must see. Great day. Thank you to all the staff, every interaction was professional and friendly. It is expensive but you can see where the money goes.i recommend Quicksilver Cruises.

had a terrible day the diving was rubbish boat was hot and fume filed

My wife and l.and our daughter,grand son, grand daughter and soninlaw had excellent trip and a new experience in regards to seeing the reef your staff are brilliant and helpful and friendly food perfect keep up the good work we will be telling friends and family to how good your company is again thank you Tex

Wonderful dive trip, it was heavy seas, but the dives were beautiful with good visibility. Friendly helpful boat crew. Good neat equipment

Staff are absolutely amazing, encouraging and motivating. So glad I went, 3 things off bucket list.

Absolutely awesome highly recommend, staff amazing food excellent, we had a fantastic day.... Thank you

By far the best experience you can have on the coral barrier! We did the silversonic cruise and was incredible! All the team that works on that company is excelent, I wish you the best!

Such a great, professional company. Worth every penny. Kept our family entertained and safe.

Had a blast with quicksilver cruises visiting the Arlington reef pontoon. Great staff. Comfortable boat. Perfect day on the outer reef. Plenty of options other than just snorkling.

Very large and clean boat. It docks on a permanent pontoon. If the crew offers you anti sea sick pill and tells you its a little rough out there, buy the pill. A lot of people that did not, got sick. The poor crew have to clean after them.

Best boat to go to great barrierreef, lots of included stuff. Value for money.

Amazing day, very professional crew, I recommand it!

The big letdown here is the catering! For the money you pay per head this is extremely poor. For example, "morning tea" is literally some biscuits in a bowl and afternoon tea is cheese and crackers in the corner. Nothing offered for those with dietary requirements -- what's that about?

Also WAY too many people on board. On our trip there were approx 400. This cheapens the experience and it ends up being a bun fight to get somewhere.

Great to see the reef but as others have said, you're best off doing the trip with a smaller company who can offer you a more personalised service. I would absolutely not go with these guys again. Cheers

The food was not that good. The service is very well organized.
The reef is not at his best. The should provide wet suits to all at this time of year as the water ate too cold. My son didn't do the introductory diving due to a failure on one of the skills, I would expect a refund in such cases.

Awesome hosts and an all round amazing day on the reef! Would do it again in a heart beat

Great day out with quicksilver and my partner all staff very friendly and helpful food was wonderful after a big day swim. seen reef sharks (swim over the shallows and along the edge off reef) great day 29.10.16

The day starts with a smooth loading process, snacks on board all day, nice staff and sunshine. We absolutely loved the great barrier reef and snorkeling. So beautiful!! Lunch wasn't great, but it was included so we saved some mulala. We also enjoyed other activities such as the semi submersible tank, and the underwater glance at the fish. Such a nice day!

Amazing place to be, I was lucky for the sunny sky. Disappointed to some degree though. I'm not a well confident swimmer and for past couple of times that I did snorkeling, there was a floating tube ring that allowed me just slightly holding my hand to it to help keep me confident for deeper sections, but on this one there is no provision for this. The tour guide simply said she gets tired! I didn't enjoy as I should unfortunately. Special thanks to the lovely crew who prepared food and services in the background!

Get out on the reef with the big chief Gordo! Mad stallion, looked after the hugs and kisses, she loved the experience the big fella provided. Her first time SCUBA and Gordo was all over it like a rash, calmed her down and she loved it... Aaaaiii!

Incredible experience! My favourite day since landing in Cairns.
Staff are so friendly, approachable and knowledgeable. And there is plenty to do and see out there.
Lunch is served almost straight away and is a mix of yummy cold salads, cold prawns, buns and 2 hot dishes. -so good!
The semi submersible boat tour while out at the pontoon was awesome... seen 5 turtles and some beautiful coral.
We managed to get onto the helicopter flight which was just stunning views over the reef area and is well worth the money.
We must have snorkled for just over an hour out further than most, where you are quite shallow and can see so many varieties of fish, coral and clam things.
I got some really great underwater photos from the camera I hired from them.
I was wiped out on my way back... and so many people were sleeping, it definitely is long enough.
Absolutely loved it! Thanks heaps x

An experience not to miss even in rough seas. So well organised. Recommended

Prepare for a solid day of fun if you decide to book with these guys. One of the main highlights of our trip, super friendly and informative staff and lots of other little activities to see and do besides snorkelling with the fishes! 100% worth the price for a full day of entertainment.

We had a great time! Booked early on through Flight Centre.
Our experience was very satisfying in that the food was tasty and plentiful, the staff were entertaining but sometimes needed to be provoked into talking. Semi-submersible was a great way to see the reef without getting wet. Snorkelling was well attended by patrons and well monitored by staff.
Ride out was rough due to high winds, however, QuickSilver could not be blamed for this & actually added to the experience.
If we were to point out any issues: seating during time on pontoon was very limited for eating and/or relaxing. People leave their belongings on the tables, perhaps some lockers or similarly would eliminate this issue.
All in all we had a great time!!

The dive master did not bring us to a good location. We dive nearby the sand. They also discriminate Asian. The crew member laugh at one of my friends, when she asked is this line for helicopters or ship? They laugh at her, does the ship fly?

Efficient, professional and offer wonderful experience

Deep dive is very enjoyable! Chinese guide and diving instructor, friendly and technically excellent, excellent

Went on the Wavedancer on a day out to the Low Isles and had an absolutely amazing time. We got to see some dolphins, which was incredible - and it's great to see the staff were just as excited as we were to see them!
Didn't get any turtles unfortunately, but got plenty of reef sharks and rays. Fantastic day, thank you so much!

Forget the lunch but snorkelling was first class. Great experience, helpful crew.

We booked a reef trip with Quicksilver on the Silver Sonic vessel. We had a fantastic day. The boat was large, air-conditioned, not overcrowded and very comfortable.

The staff were all friendly and very knowledgeable.

We had a fantastic day and would highly recommend this company.