Quails' Gate Winery Reviews

I have eaten at Quails gate a few times ( it's been amazing) but today, I'd like to leave a different review.

Today is my Mom's B-day. Due to Covid, we couldn't be with her. My parents were going to Quails Gate for lunch and I wanted to pay for their meal. Their staff made the whole process over the phone so seamless and were really thorough with all of my requests.

They were sooooo good to my parents and made their day. THANK YOU for going above and beyond in making my Mom's birthday so special. We really appreciated it and cannot wait to come up in the Summer ( We hope).

Favorite winery in Kelowna! Restaurant is amazing, events are top notch and a visit to the tasting room never disappoints! Perfect wine and great staff!

Beautiful space and the tasting was amazing! Herb took amazing care of us and it was a pleasure speaking with Mike. Fantastic wines with a great atmosphere

Always enjoy our time and food as Quails' Gate; service was very good as well.

This is a beautiful Winery with stunning views. The wines are ok but the restaurant is a bit overpriced for the quality of food that is served. I've eaten here about 6 times with friends and family as the patio in the summertime is amazing.

Not worth the money. You need to buy 2 bottle to waive each tasting fee, terrible business model

Very accommodating when we asked to change our reservation time. Our service was attentive and very pleasant. My chickpea dish had good flavour but was very dry...however the wine was delightful!

Great experience in the tasting room. Once we were ready to eat at the restaurant close to 4 p.m the hostess seemed annoyed that a party of 7 wanted to have a few tables put together so we could enjoy some appied and wine. The dining room was being set up for dinner which was totally fine, but putting us in the lounge was a real struggle for her.

The wine tasting was great. The staff was knowledgeable and gave us a great overview of all the wines being served for tasting.

The burger was over price and pretty much everything there is... Also there is way better winery around than this one...

Wonderful wines, wonderful view, and amazing food! I enjoyed everything about my visit.

Very beautiful winery on the near the lake. The family tour of the winery was interesting, but our kids did not like it as much as we had hoped.

Went on a taste the estate tour today and it was amazing ..soo knowledgeable. Amazingness began in the vineyards and continued all the way to the tastings. Paulo was FANTASTIC...the only downside was that we wanted to book again tomorrow with Paulo as a guide for the chocolate tastings and no one would answer the phone for 3 hours in the wine shop .

Food and wine was really good, the atmosphere was amazing and the staff were very friendly. Great way to spend the afternoon

Greta wine tasting. Selection is more tipped towards a dryer taste. Excellent photo opportunities in this area and the restaurant looked fantastic.

This place is a triple play on fantastic! The wine and food, property and view, and especially the staff. The best!!

Nice winery with a great view, bit expensive compared to buying bottles from the BCL though which is disappointing

Busy and Beautiful!
The atmosphere here is exquisite, to walk through the vineyards, stop and have a meal on the outside terrace, or do a wine tasting in the shop, all is done with the upmost in quality.
The wines are good, though more expensive than some other wineries, but not necessarily better than other wineries.
You do pay for the atmosphere.
Charging for shipping to other areas.
Large parking lot.

My favorite Okanagan winery! We always spend at least an hour here having numerous tastings, getting snacks at the restaurant and chatting up guests and hosts. Love it here. The foch wine is to die for

Purely to eat and see the scenery, the restaurant has a good view, most of the meals are good, but it s not delicious

Ishwin was the best server!! Super polite, fun and attentive! He made our whole experience amazing!! Thanks for the great lunch! :)

I have been there numerous times over the years. Lunch and dinner is fantastic but I would skip the brunch and go somewhere else. It's a little pricey for the amount of food you get.

I haven t been on a ton of winery tours, but the Fire and Ice tour with Pierre was by my far my favorite. My overwhelming satisfaction had less to do with the wine we were drinking and more to do with the educational and romantic flair of our guide.

Most tours I ve been on have been a sales pitch, but we had none of those issues here. Pierre taught us new things about every step of the wine making process, from our walk amongst the grapes, to the inside of the winery and bottling plant. Pierre is either a genuine lover of winemaking and the winery or he deserves an Oscar for his performance. 5*!

What a fantastic place. Very friendly staff, especially Mel who greated us so graciously. This just became our fav spot in Kelowna area.

Wouldn't let us have a wine tasting because we were a bachelor party. I was planning on buying a wine membership. I will never buy their wine again

Great experience! Amazing Pinot noirs, riesling and chenin blanc's. Had a amazing experience with the sommelier!

The main middle aged hostess was absolutely ignorant almost walked out with the way she made me feel within the first 60 seconds of me entering the restaurant facial expressions and tone of voice and customer service was extremely appalling from her.
Views amazing, food top notch, drinks yummy, service ok

Gorgeous location, food was amazing at the restaurant, and the service was excellent.

We have been visiting Quails Gate since they started in the little farm cottage many years ago. We have always enjoyed our experience and their dining is awesome when the weather is nice. We visited again last year and this afternoon and I have to say, not too impressed. We were ignored when we waited to try their wines -which you have to pay to sample anything decent. there were lots of primped staff strolling around but no one to answer any questions about their products. It was like being in a snotty department store where the clerks feel they are too important to help you. If you are more of an up tight wine snob maybe you will identify better with this place. I think we will stick with the less pretentious wineries around...

Such a friendly and unpretentious winery. Staff offered to watch our dog (who is a medium-large size) while we did our tasting, and let us (dog included) roam through the property and vineyards. A lovely place with excellent wines! Seriously, skip Mission Hill and spend an afternoon here.

Winery is great. One of the most beautiful in the area.
Some good wines in reserve selection.
Restaurant leaves much to be desired with the food. Service was great, one of the best views to enjoy over lunch.

The wine here is AMAZING. I can't knock that. I'm giving QG 3 stars for the wine. 2 stars goes missing because of customer service. We were a group of 7 here for a tasting, the man helping us did not even explain the different wines to us. He just poured and did his own thing. I've been to many wineries and never had this happen before. I've always had impeccable service at QG until recently. It was pretty rude to be honest. Not only that, but the cashier was also not very pleasant to deal with either. Not happy with the service wine is good though.

Specializes in Chardonnay and Pinot noir. Great vineyard with a fantastic view of the lake. Was serviced by a gentleman by the name of Herb. He was such a blessing to talk to and made our wine tasting experience exciting and pleasant.
They have great tasting wine so if you enjoy your pinot or chardonnay come on by!

This is a gorgeous place and a definite must stop.

The staff were very friendly and accommodating. Even though they were booked solid at their restaurant for three weeks, they went above and beyond to find an opening to celebrate my birthday there.



I'll definitely be a return customer.

So I visited this place in June for a lunch date, the view was so mesmerizing, the ambience and the wine made our day even special!
Great customer service!!
I m allergic to egg, so they made sure whatever was being prepared for me was without egg and took the respective measures!
The best part was dessert! Egg free and still yum!
Had a great time here, will be back!

everything.... great ambience - excellent service - amazing food -

A perfect night. Kelly our server was amazing. I would come back for her service alone!

I had dinner at this restaurant with paring wines:)
My boyfriend and me like here s Hamus and dessert. Nice view and good mood. And all the servers are kind.

Amazing wine tasting experience with Yannick. I sampled several of the estate's best wines, allowing me to pick out better choices for my home.
The restaurant offered an amazing sablefish that was done to perfection.

One of the best dining experiences ever. Elk carpaccio was incredible. Roasted duck too. Service unsurpassed.

Friendly service.
delicious meal.
The wine we had together was great.
I went without a reservation on Sunday, and it was possible to eat immediately.

If you want cheese on your cheese platter....dont order the cheese platter!

Delightful lunch, perfect meal paired with delicate wines. The pork cheeks were superb with the Pinot Noir followed by Lemon cake and peach sorbet paired with the Reisling Icewine. Together with excellent service and beautiful scenery.

Afternoon Tea is delivered well, food and service was great.

Beautiful property and a fine way to spend a couple of hours enjoying wine and learning about the wine making process. Buildings and structures are gorgeous.

Go with the red wine. Rib eye was the best I've had in a very long time. Staff are great. This is a must visit for anyone in Kelowna.

Popular place. Great wines. Never been to the restaurant. They do some interesting tours.

My family had a wonderful wine tasting experience in Quail s Gate. Our somme Yannick was very friendly, knowledgeable, and accommodating. The vineyard area was also beautiful, with breathtaking views overlooking the water. Be sure to try their dessert wines!

There should be an option for zero stars. I would not even rate this place 1 star. I am extremely dissappointed in how my group was treated. We were celebrating a stagette and we were excited to come to this beautiful winery. When we called to make a reservstion we were told not come dressed in paraphernalia, which was no problem at all! We were all dressed in summer dresses and were very excited to visit Quails Gate.

30 minutes before our tour our limo driver went to check in with Quails Gate to confirm our wine tour reservation. We were refused to enter and they told us they had no reservation, even though we had already given them our credit card information weeks in advance and we had a reservation email as proof!

I am extremely dissappinted in how my group was treated, the staff was not welcoming and gave us nothing but attitude. Very unprofessional especially for such a beautiful well known winery...

Rate 0 /5 for stars..

Breath taking, summer or winter you can find amazing views at quails gate. The wine and food are fantastic. If your celiac they have options for you as well :)

Went for Valentine s Day and was pretty disappointed in the food. I would love to try again!

Nice winery. Very friendly staff , generous pours for tastings well priced tasting . Even though it's busy and pretty popular it still felt quaint and comfortable.

Surprised they have started charging fees for tastings. Candy provided poor customer service.

Simply the nicest winery around with the most scenic views.

One of the best in town! Nice atmosphere and environment! Make the reservation! But the menu seems not much update much lately

Finest dining experience in decades. What a fabulous patio. The staff are incredible and the food was excellent.

we were there and had a great time at our wine tasting. Fantastic organization during covid times. Can not wait to come back.

Amazing wines! Unbelievable view of the vineyard and lake. The staff is extremely friendly and fun. We ate at the restaurant (Old Vines Restaurant) was very good. Recommend the oysters with Chenin.

I have been there several times and have never been disappointed. The food and service was excellent.

Beautiful setting, but disappointed in how they've chosen to do their tastings. Most wineries are $5 for 5 wines, waived if you buy 1 bottle. Here, the tasting is $5 for 4 wines, waived if you buy 2 bottles. That's steep, and frankly their wines aren't better than most.

The food here is to die for, goes perfect with the vino.

Out for a special night with family members we unfortunately ended up having the worst possible time. After sleeping on it I can say without hesitation this was the poorest level of service I can recall in over 40 years of dining with a sample size of over 600 meals in restaurants of an equivalent reputation. The gentleman who served us was slow, inattentive to the point we wondered if we had done something wrong.

In total we were there 2 hours and 12 minutes but hey who keeps track. A visit for a root canal would have been more pleasant.

It took over 15 minutes to get someone to take our drink order.

It was 15-20 minutes to get the dishes cleared after starters.

For the main course the waiter did not offer salt or pepper (a first), never checked to confirm the meal was to our satisfaction and for the most part avoided us like the plague.

Given how positive and attentive every other server was only added to our shame.

By the way the food was excellent.

Had an amazing dinner here. Both the wine and food are excellent, we always make it a mandatory stop for us when in Kelowna! Make sure you make your reservations as it gets busy! The halibut and the cod are amazing. The tuna carpaccio is so good. The dry riesling is amazing too.

Scenery was absolutely gorgeous as expected from such a prestigious winery. Only reason I didn't give 5 stars is because I was at the Mission Hill winery earlier and the experience was much more personal.

If you want a big winery experience in Kelowna, Quails' Gate is amazing. They have a small kids menu (be prepared to pay more than what you would compared to other restaurants) and the grounds are beautiful with nice lake views.

Everything was great, our waitress was awesome and helpful. Food and wine were delicious. The only thing I can complain about was the manner my daughter and I were addressed while siting down in garden chairs. It turns out it s an actual table and we were quickly and abruptly told to go back to our own table by the host. Unfortunately it left the wonderful experience with a bitter after taste.

Not kid friendly. Loved it here a little over a year ago. Came back this year with a 1 old and another small family. They refused reservations for the larger group once hearing there were three kids, and when we offered to split our group they still wouldn't allow us to reserve after hearing we have kids.

The entrance staff was rude and a bit condescending. The tasting attendant wasn't really excited about the wines or giving much information about them. Not impressed and would not recommend. The picnic area was quite nice, tho.

The picnic tables are a great idea and the views are stunning. The food was absoltuley substandard. The grocery store cost of the vegan food in our take out container was maybe $3.00....nothing fancy in a mini pita bread, 2 tablespoons of plain cooked lentils, 2 small pieces of over-cooked cauliflower, a teaspoon of babaganush smeared on the bottom of the bix for flavor, 2 smaller than golf ball sized felafal, 1 tablespoon of tabouli salad. The restaurant cost was $ 27.00. We would have been better off to go to the onsite market to buy a freshly made and grilled pannini sandwich for $12.00. The rose wine was inexpensive and tasted like any $15.00 grocery store wine. Our group made the best of our vist and enjoyed the stunning views. Then we went home to eat something yummy out of our own fridge because we were all still hungery.

Will definitely come back most amazing views and the Halibut was unreal definitely worth going.

Wine tasting $5/person..
Lots of cheap wines. Ice wine good...
This place is famous for Pinot Noir wine..
The food in the restaurant is good.. Steak is about $26.. It's delicious.
It seems like the best winery here..^^~

The location of this winery is absolutely amazing. Unreal views and great staff.... except for one French man who served us wine for our tasting. He was an absolute jerk and made us feel terrible. Very condescending and rude. I couldn't believe the way he was treating us.... which is really too bad as the other staff were very kind. Would have been a 5 star if it wasn't for him. Not sure if I'll go back.

Came to this location with Uncorked wine tour,.

Quail's date carries a great wine selection, good service. We will definitely come back for more shopping.

Showed up at 11 to eat at the restaurant. Two other couples were seated. The server asked if we had a reservation of which we did not. She looked on her computer and said we can sit you at 1145. Approximately 50 tables inside and out had no one at them. Walked out glad never bought any quails gate wine and because of this pretension I will refrain from ever buying any wine that is made at quails gate. Customer service at its finest

Very good . Good service. Reasonable price . To attend.

The location was beautiful and the wine was great. What wasn't so great was the way the man who greeted us at the entrance treated our driver. He claimed our driver did not call ahead for our tasting and then proceeded to treat him as if he was beneath him and was actually strikingly rude. He then proceeded to speak poorly about him to us behind his back which was quite unprofessional . I personally think this behaviour speaks volumes about the integrity of this man and as a result reflects negatively on the winery.

After experiencing the high quality service at Mission Ridge, Liquidity and See Ya Later my wife and I were disappointed in our experience at Quals' Gate. After sampling the wines we made are way to the restaurant to see if we could have dinner outside and was told that they had a 30 min wait. I said no problem and asked to have a drink at the bar. The hostess asked us to go sample some more wine instead. I let her know we had already done that and she begrudgingly sat us in the bar. The bartender got us a couple of cocktails and we waited. 40 minutes later the hostess came by and said 5 more minutes. 25 minutes later the bartender wondered what had happened to us and he found us a table inside. We waited another 25 minutes to order drinks and at that point we had enough. The manager was apologetic and did not charge us for the drinks but we decided to leave. We will not be back. There are many wineries that have got it right when it comes to providing superior service; Unfortunately Quals' Gate has some room to grow in this area. The Bartender was the only saving grace.