Oklahoma City West Auto/Truck Plaza Inc.

Oklahoma City West Auto/Truck Plaza Inc. Review

Reviews 475
3.5
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T
3 years ago

I want to park my truck here for 7 days and they d...

I want to park my truck here for 7 days and they didn't tow my truck. This place has a cat scale. It has a repair center for light repairs and tires. This place has a sit-down restaurant, CB shop open seven days a week, a driver lounge, showers and a store

D
3 years ago

Went back for a second try. God awful! Was sorry...

Went back for a second try. God awful! Was sorry I tried. Old food on roller tray. Coffee low and burnt! Food at restaurant of low quality! I'm a driver and have been for years. This was disappointing to stay here, and by circumstances, be forced to. Why is this location being wasted on poor management, sub-par food offerings and simply "basic" clean facilities? You can tell the place has potential, what went wrong?

D
3 years ago

it needs a face lift..showers are ok but since the...

it needs a face lift..showers are ok but since the restaurant is closed there is no decent food within walking distance and I understand about covid-19,but it would be helpful if there were a fast food place within..other than that a good place to visit,lots of parking good laundry room,friendly people..its 4 out of 5..i recommend..(blessings) to the people..KEEP ON CLUTCHING!!!!

M
3 years ago

Holly from the service desk has to be the rudest m...

Holly from the service desk has to be the rudest most unprofessional person, I have ever dealt with. If you hate your job that much just leave, find something else to do. Zero customer service acts as if she absolutely does not give a damn.

m
3 years ago

Absolutely horrible restaurant service tonight...a...

Absolutely horrible restaurant service tonight...and orders are always cooked wrong.. only have this problem evening and nights. Mornings are always terrific,with exception of the black waitress that has that load and squeaky voice and is always complaining about someone..

A
3 years ago

I recently started my own trucking company with a ...

I recently started my own trucking company with a fleet of 5 trucks. I travel quite a bit to visit new clients and stop at various truck stops to understand my drivers needs. I requested a shower tonight because my drivers insist that this location was dirty and the showers aren t clean. My overall rating... 2 out of 5. The clerks are not friendly, the showers were filthy but the restrooms were presentable. This is why I rated them a 2.

W
3 years ago

The shop is a complete and total joke.. sitting he...

The shop is a complete and total joke.. sitting here for two hours was told it would only be about 15 min. There is not the first guy out working...the two we have seen are walking around the shop with drinks in there hands. A joke !!!!

J
3 years ago

I checked into the shop at 4:07pm to get a 60 day ...

I checked into the shop at 4:07pm to get a 60 day mtp, mud flaps, and wiper replacement it is now 7:40 pm snd not one thing is done. Not one. Waitress great had gotten burnt fries with cheese and without even asking they nicely cooked lettuce into for me as well.

R
3 years ago

More

D
3 years ago

Don't advertise open 24 hours. Alot of us drive ou...

Don't advertise open 24 hours. Alot of us drive out of our way to get a bite to eat. Waited till 6:00 am and wouldn't even open for breakfast. This restaurant will bring this truck stop to a close before long !!! Finally got in earlier enough to try the restaurant today. Ordered the spaghetti and it tasted wierd. That's when I noticed the noodles were blueish in spots. Think it was mold. Lost my appetite. If I'm found dead in the morning, this is the cause.

R
3 years ago

Ugh

B
3 years ago

Omg, if you have a flat tire, go somewhere else. T...

Omg, if you have a flat tire, go somewhere else. This place is the slowest.
Over 2 hours, where did everyone go. I thought id save time instead of waiting for a road call. Roadservice would have been faster.

d
3 years ago

got my truck fixed on Friday and used it for 2 hrs...

got my truck fixed on Friday and used it for 2 hrs on monday and broke down said they didn't check the bolt on the other of the drive shift when the replaced the carrier and u joint so I lost my drive shaft and had to get a on road service call don't know the price yet but I'm sure it won't be cheap last time I use them after losing a days work and the bill i just worked this week for free

C
3 years ago

I have no problems with TA doing service ,and DOT ...

I have no problems with TA doing service ,and DOT insp ,its a monthly to keep up with maintance ,bad thing is ta petro dont carry long air filters for like 379 or W900.not on there list to carry ,

J
3 years ago

Okay

D
3 years ago

Never had a problem here!! Always friendly service...

Never had a problem here!! Always friendly services.. Usually stop in morning to get coffee and drinks or food..Until recently was having my coffee in the parking lot waiting on a co-worker..Was rurudely asked by a kid a parking lot attendant to leave..Just sitting trying to enjoy my coffee..I will never spend my money there again..Very Rude..

M
3 years ago

Ok

K
3 years ago

Ron the service writer is a condescending moron. I...

Ron the service writer is a condescending moron. I came in to just get a trailer greased, tire pressures checked and figure out a brake problem in the trailer only.
"We'll get to you shortly" was over four hours ago.
His response was, I tell everyone to expect an hour to an hour and a half. Something must be wrong with his watch or hour glass.
The general manager is professional and was apologetic, Ron gives you the feeling that you are a second class citizen.

c
3 years ago

first time being robbed by a truck shop.I needed a...

first time being robbed by a truck shop.I needed air in 3 trailer tires and I wanted a diagnostic run on my truck.he put the airr in the tires and then got the computer to run the diagnostic.he hooked it up and then he told me it's not working and said it didn't work earlier in the day .I told him i had to go if its doesnt work ..he charged me for a diagnostic and 69 dollars to put the air in the tires ...169$ for air in threetires.never again will TA get my business

j
3 years ago

The best travel center I've been to in Oklahoma. ...

The best travel center I've been to in Oklahoma. It has great parking. Clean showers and bathroom. Employees are professional. It's nice and quite very peaceful. Bonus there is security at night

Oklahoma City West Auto/Truck Plaza Inc.

Oklahoma City West Auto/Truck Plaza Inc.

3.5