nanaimo regional hopital Reviews

I went in yesterday for a day surgery to get K wires removed from my knee that were put in last year after I broke my kneecap. The staff were all friendly, patient and supportive as I was getting ready for surgery. I could ask any nurse a question and they would find an answer for me.
The only downfall was that when it comes to paper work they were a little disorganized. Maybe it was because I went to the cast clinic to chat with my surgeon about getting my wires out and signed the papers there, but I didn't get a pamphlet of how to prepare for surgery. The receptionist that I called was super helpful and filled me in on most things I needed to know. However some things got missed, For example I didn't know I wasn't supposed to shave until I googled how to use the sponges. Also I didn't know until I got to the hospital not to wear makeup or deodorant (I happened to not anyway just by common sense).

After the surgery I wasn't sent home with instruction on dressings or any extra dressings. I called a nurse friend of mine for advice on that. I had also asked for a piece of K wire from my knee, a nurse said she'd look into it and I never heard back. I understand nurses have several things on their mind and even at my work I forget things.

Besides the few things that got missed, once again I found the staff to be very good, very supportive, patient and caring. I recommend Nanaimo Hospital, because of their caring staff.

Least caring hospital I've ever attended, every time I've needed help. Would almost rather die driving out of town to a different hospital if it meant I got some respect.

This was my second time here and both time I took a very nice care. They explain everything very well and kindly answer your question. Staffs are very polite and welcoming. I was waiting to be called for about an hour and there is a lovely cafeteria if you need coffee or snacks.

The WiFi didn't work, but they saved my life. Very high quality morphine

The staff in the ICU saved my sister who was on life support for 20 days. The nurses and doctors and respiratory therapy...students...pharmacist and specialists... all amazing!! I cant thank you all enough!!

I love our hospital. They are understaffed and we should be more understanding. I always thank God that we DO have a hospital as other countries don't , and people are dying of a common cold or infection. So what if you have to wait in a hallway for 15 or more house...at least you are inside out of the cold or heat. We do not live in a perfect world people, be thankful for the country we live in that has FREE MEDICAL and OUR hospital won't turn you away. I have had my 92 year old mother in the hospital and, YES, she had to wait in the hallway in emergency...SO WHAT!!!!. I, for one am very GREAT FULL for the staff, nurses and doctors. If you want to be mad at anyone you should be mad at the system and the government. Be thankful more than once a year (thanksgiving in Oct.). I would like to take this opportunity to thank the staff, nurses and doctors. You are a God sent to us. You work long hours and you don't get enough thanks from people on harassment... I love you all.

This has nothing to do with the care.. The care has been amazing for us ... And the numerous times we've been there.

This is about the fact that twice Ive walked through the front door and have been bombarded with cigarette smoke.. Right from the parking lot, to the front door. I do not want to go to a public place to recieve medical attention only to recieve second hand smoke at the same time. You do what you want.. But I dont want to be involved. Smoking is damaging to everyone.. We all know this. Why is this not being delt with? Why are people allowed to smoke anywhere near the doors?

In here and then out of here.You come to this place because it's the last result.My condition causes me to make sudden visits.Every time I'm treated nicely in the most professional way.With each other's sense of humour the visit is usually short and sweet.
Thanks everyone.

This hospital is terrible, pray you don't get sick. They don't know how to treat people and quiet frankly I don't know how these employees got their jobs

I've had both good and bad experiences.
I find that If your in extreme pain, they are quick to help you. But if you are in alot of pain but are able to manage it, they ignore you and have to wait long times. I have 2 medical conditions that prompted me visits to the emerg. Well my last visit was told they could see something but come back in 2 days if the pain doesnt go away. 2 days later. Go back in. Docs claim I was never formally diagnosed with my issues (which I have been but they couldnt find the right medical records) just to have them diagnose the same issue I've had for 7 or 8 yrs with lots of visits to emerg( again no records for it oddly) and send me on my way without any answers. And now no family doc as the clinic closed without telling anyone. I'm still left with pain and no answers.

Sad the patients are left to deal with those refusing to wear mask. The greater allowed him to sit inside as he was eating candy to sit less then 2 meters from my son. Even supervisor dismissed concerns "he does not have covid". The individual who was apparently just hanging out not even waiting for care. The hospital was extremely busy and heard the nurses complaining there was no clean sheets The ER doctor did take the time to explain things better then most.