Lincoln County Humane Society Review

The staff is wonderful in keeping the public safe during this pandemic and still providing amazing services. Current by appointment only for adoptions but the space was safe and clean.

Great volunteers and staff - very reasonable prices and they take great care of animals

Did you know that thay will help you with pet food. And any donations for pet food at this time of year helps very much. Thank you

Great people working there, were very helpful and answered all our questions would recommend this facility for adopting your pets.

We went to drop off some items for the small animal room & ended up leaving with Volunteer applications. :) Facilities were very clean and the staff fantastic! We love that they offer socialization sessions for these dear critters! Keep up the good work!!!

After waiting 5 weeks for my dogs appointment to be neutered, and having him go hungry from 5pm until 9am today; we were told he was unable to have the surgers, ON L2R 2P9, Canada
y today due to him having immunizations on Saturday!!! When I spoke with the woman on the phone in December about booking his surgery date, she advised that he would need to be up to date on ALL immunizations and if he wasnt they could administer them the day of. So I told her I could get him inon the Saturday before his surgery to have his shots, and she said that would be great! I took the day off of work, woke my daughter up an hour early and brought her with me, had to get a sitter for my other kids, while we brought the dog for a 40min car ride to his appointment, filled out paperwork, waited in the small space they call waiting room, spent 45mins there only to be turned away at the very last minute!!! when I requested a full refund, Ashley the nurse said she would have to ask a manager about that. and said I must have misunderstood the woman who booked my dogs appointment. If it was that big of an issue, why are the able to administer shots the same day as the surgery but not 3 days prior? I am so upset, lost out on lots of time, money and worst of all...I put my poor dog through un needed stress for no reason what so ever. Needless to say; we will NOT be returning here for any reason what so ever.

Was very impressed. Took 3 cats in for spaying. They all recovered beautifully.

I've adopted both of my bunnies from here. Their small animal coordinators are super helpful. Wouldn't get my pets anywhere else!

Best place in Niagara for Rabbit Care. Just watch out for pricing shifts, what started as a $250 neutering ended up becoming a $1300 set of bills and a two month wait for neutering.

In the long run, am glad they caught the infection that the animal hospital in Welland missed.

so disappointed with the lack of service from the ladies at the front desk. My dad called about a dog that was on the website and they said we can come by to check him out. So we drove all the way from hamilton just so she can tell us that an application has already been filled out. No apology nothing. We had to put our dog down 2 hours prior to going so we were already having a very bad day. They didn't even ask if we wanted to look at more dogs they just looked back down at paperwork and acted like we didn't exist. If you don't like your job I would say it's time to change your profession. People come to you willing to adopt animals and provide them with a loving home. I get that we all have bad days but come on really...I would strongly recommend anyone looking to adopt an animal to come to the hamilton SPCA! We went right after this terrible experience and guess what...we adopted a puppy and the service was amazing.

I adopted 2 beautiful cats in NOV. We waited about 3 weeks before taking them to the vets for check ups as I wanted to give them time to get use to us and also use to each other. It was discovered that our little one Jack had severe issues with his gums. It was so bad that if you touched his gums they would gush blood. Jack needed to have all his teeth pulled. I contacted the humane society and I was promised they would cover the surgery since Jack shouldn't have been adopted in this condition. We then got the run around for 2 months and they then refused to return our calls. So I went ahead with the surgery because I couldn't stand seeing Jack in this pain. During the surgery it was also discovered that Jack had Tape Worm. Needless to say I have had Jack for less that 4 months, and have spent over $2,000 in vet cost. I think that they were very disrespectful to us by promising to pay for the surgery then leaving us high and dry. I would have preferred they were up front from the get go and just Said they wouldn't cover this instead of lying. Very disappointed in the customer service. Courtney All you had to do was one phone call and we could have had a talk.......Sorry guys you fell short this time.

Just had my 7 month old miniature schnauzer pup neutered through their clinic. The staff were professional and well-informed, and were all eager to answer any questions. The clinic was clean and designed to keep the whole process simple and easy. Overall, it was a very positive experience for me and my dog!

I just finished reading the CBC news article about Link and Finn, the two presumably unadoptable fur babies, that the handlers at Lincoln deemed mean from their upbringing. This article restores a high percentage of Human faith for me, I can read articles about humans saving humans and be unaffected but when I hear people helping dogs and animals there is a joy that comes from within me that I cannot control I thank all of you at the Lincoln animal adoption for having such a heart and whomever the brilliant person was, that thought to adopt them to the police station, your karma is immeasurable. I am beyond happy, yay for Link and Finn!

Brought my Dog here to be spay great staff very friendly and the Vet James was Amazing

Great people here and great care. They truly love you pet like you do. Highly recommend!

Our cities Animal shelter is amazing. They really care about the pets. The new cat area is also very cute.

They were excellent. The service was great and my dog recovered from her being spayed with no issues. The staff were friendly and efficient.

Great customer service, always helpful and answered all my questions. And they really do love and care for all the animals.

Had my puppy fixed here the y were great.
Reasonably priced.
Absolutely no surgery problems.

About 2.5 weeks ago my wife and I decided we would like to adopt a dog. We knew our dog Lexi was getting old (13yrs) and might only have a few years left. She found a beautiful young female pup for adoption, but wanted me to meet her first before proceeding with the adoption. This was Thursday, April 6th. She put a deposit to hold her till Sunday when we would come and see her together. We were told we needed to complete the fence around our yard within a certain time frame, which was no problem for us. Saturday they called and said "your application has been declined due to your lack of a fully fenced yard, your deposit has been forfeited". We were soo excited, it was such a let-down. We were absolutely shocked. 3 days later the add for the dog was removed, and
a few days after that they emailed us a photo of the family that they adopted her out to. "Hope this makes you feel better" was the message attached. Felt like pouring salt in the wound. I guess the LCHS doesn't care if you put a deposit on an animal, if they want somebody else to get the animal over you, for whatever reason, they'll just cancel your deposit and keep your money. Very disappointed with whoever is in charge of adoptions there.

This place has heart care and is a dream to have to help those in need

My beautiful German Shepherd was altered at the spay/neuter clinic. Thanks to the vet and all the staff for taking such good care of her.

Such a friendly staff that puts you to ease when they take in your fur baby. Got our puppy spayed and I was nervous at first but as soon as I handed her over, they assured me she was in good hands. She's recovering and back to her silky self. Thank you for making the process so comfortable and affordable for let owners.

Amazing staff and volunteers. Very clean facilities too. It truly shows that staff and volunteers care about the animals that are in their care. Keep up the awesome work LCHS Team!!

I HAD A HEART ATTACK THEN THEY SAID GET BETTER AND WE WILL TAKE CARE OF YOUR FAMILY MY 8 BELGIUM shepherds and they got rid of them boke my heart I am so gutted

PEOPLE MUST GO THERE KNOWING THAT MY CAT, ACCORDING TO MY VET, LEFT THE CAT ADOPTION CENTRE SICK. i WAS TOLD TO TALK TO THE HUMANE SOCIETY ABOUT THEIR LIABILITY WHICH IS N O N E . THE REASON FOR THIS IS BCSE WE SIGNED THAT WE WOULD LIKELY HAVE A CAT WITH URI....FOR THE LESS SOPHISTICATED, LIKE MYSELF...THAT MEANS UPPER RESPIRATORY TRACK INFECTION AS A PRECURSOR TO FELINE HERPES AND SUCH...NICE, LOVELY, BEAUTIFUL, WONDERFUL. AND OF COURSE, SHE'S WORTH THE EXTRA HUNDREDS OF DOLLARS AND YOU WILL PAY IT. JUST KNOW WHAT YOU ARE LIKELY IN FOR WHEN YOU WALK INTO THAT BUILDING.

The staff at the humane society were amazing. Their kindness and compassion is immeasurable. Thank you so much

Not impressed that my lost dog who is, micro chipped was not scanned to determine his, owners detailed information. The only concern was buy a, dog lisence or until you do we won't rekrssr your dog and cux you don't have a, dog licence we will also charge you $91.00 cuz we did not scan your micro chipped dog & kept him overnight instead of calling me, right away. Long story short. My dog was just bathed & did, not have, his collsr on when he got outside. We still do not know exactly how he got out but I had to call the LCHS to find my dog. He is home safe now & that's all that really mstters

Took my dog there just last week to get neutered and they did an exceptional job at being very efficient while still being very compassionate towards the animals. I will highly recommend this clinic to anyone who is thinking of getting their pet spayed or neutered :)

Great staff. Truly care about the animals in their care.

The Lincoln County Humane Society always goes above and beyond for the of each and every pet!!!
This Christmas season will be 3 years since I fell in with my Biscotti (formerly Butchito) & our story together continues...
Merry Christmas to all

Got my dog neutered at their clinic. They even did a follow up as I was worried he had torn a stitch. Turns out they use glue but they were super nice about it!

If I could give no starts or -stars..I would!

Completely rude on the phone, denied our application.
The Lincoln county humane society's a bunch of liers..and they just screw you around, saying they called our vet and the reference but after speaking to both..vet and reference..no calls were made to either of them. The Lincoln county humane society is freezing, animals have colds and they give them meds expecting them to get better..but it doesn't happen because the rooms are freezing. It's almost like they have the air conditioning on.

Absolutely fantastic staff from reception to techs to vets. Won't take my bunnies anywhere else!

It took four tryes to get someone to answer the phone. After about 2.5hrs of calling to let them know about dead animal disturbing the kids who walk by. I am very proud of the tax money involved in this place. NOT!!! Just try to call...

The staff was so friendly and helped us get our perfect match!

Any place that is a savior of life is a place that is to be commend. What a wonderful place that you can find a pet and give them a forever home.

I used the Spay\Neuter Clinic. The staff was wonderful! They took very good care of my dog, and made the whole process easy!

Went to have my puppy neutered. Paid $125 for the operation, e collar, and microchip. The staff were kind, and friendly. Picked up our puppy and we we're impressed with the look of the incision area. It looks so small, clean, and you can barely tell it's there. I would highly recommend bringing your pet here for this procedure.

Love coming here, friendly people, well cared for animals - i wish i could adopt all of them :)

It was a wonderful and beautiful place . I was there with my family and we had 2 rooms . Both rooms were beautiful and clean . The views were awsome . The cleaning staff was excellent. I would recommend this place to everyone . I will be going back for sure .

I brought my dog to their spay and neuter clinic.it was a very positive experience overall. I'm very thankful to them for their great work! She is doing well!

Very friendly staff and clean environment! I loved how well they looked after my little Luna and definitely affordable!

Nice staff just wish I could have taken them all home

So I wanted to make this post in regards to the St. Catherine s Humane Society where I chose to take this little fur ball to get her spay done. I was extremely nervous to have it done at a humane society, as someone on Bunz had told me they don t even give you pain meds post op, which sounded horribly wrong. As soon as I got there, they had me at ease (they most certainly give pain meds), every single lady that I met there was so sweet, and put my worries to rest. Half way to the clinic from dt toronto, my car broke down. I left them a message letting them know what had happened and I was trying to figure it out, I was in the middle of nowhere. Minutes later I got a call back from one of the ladies, and not ONCE did she say anything that made the situation worse than it already was. She didn t guilt trip me, or make me feel bad that I was keeping them after closing hours. She waited over an hour after close with my pup until we could finally get there. Kathy set us up with extra blankets, a sweater, and a ride to the pet store so we could wait inside while my mom drove down to get us.

I just wanted to say how grateful I was and that I would most definitely recommend them to anyone. Lo also doesn t get along with dogs all that well, she s terrified of them, so they gave her some extra attention to ease her anxiety. Kathy and the staff at the St. Catherine s Humane Society really made a rather horrible day so much easier. Thank you so much for going above and beyond your job.

It's kind of sad when you walk into a place like this the animals there and I would have thought would be a lot cleaner but I guess they're too busy I don't know

Got our puppy from them. They were very helpful and friendly, wish we could have taken more

Very pleased with the staff response to phone calls, emails, staff response on posts. This helps the public in comforting them when a pet is lost. And Finders feeling great about reuniting a found pet.
Having the clinic right next door helps many people. Public transit is right outside the door. Many of the volunteers are on the lost and found groups and assist in reuniting owners to pets. Front desk staff are amazing

very Profesional spay clinick...ther is not inafe s for this clinick ...thak you for you great hard work you do to help

Took excellent care of my dog and helped with all her arrangements as she had passed away

They can always use donations of cat and dog food, detergent, old towels... Good people looking after poor animals

I got my cat from the LCHS and I volunteer for them once a week. The staff are knowledgeable and treat the animals very well.

Great place. Helpful, knowledgeable and compassionate staff.

They really seem to put a lot of care in looking after their animals and finding them good homes

They do amazing work for their animals just love all they do

Got my two babies from here. Best choice!!! Adoption is always better

It's been over 5 months for my appointment to have my puppy spayed... hoping you guys call soon!

We went in to adopt a bunny. The adoption process is ridiculous

Meow
The staff are amazing and always friendly. Ive seen that the animals are very well taken care of and the vet always does what's best for the animals.

Stay amazing and Thank you so much for being such fur baby lovers

They took in a baby squirrel. Staff are always kind and helpful

They helped me out withbsome pet food in my time of need thank you

responses are slow and useless.sorry animals have nothing but love to give.they seem to not really care .thats my opinion.still watching the suffering cant take much more.

I was very impressed with the staff there. They were friendly and professional. The really care about your beloved pet. They don't make you feel like they are in a hurry to get you out of there, they explained everything they are going to do and what to do when you get your pet home from surgery. My first time there and I would definitely take my pets there again. Great job to all who were involved in my cat ( Patches) care and surgery.

Clean, friendly, the volunteers and 'socialazers' work hard to get you all the info you need to make a choice.