Isure Online Insurance Agency Ltd

Isure Online Insurance Agency Ltd Review

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4.8
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B
3 years ago

I had the pleasure of speaking with Justin Tisdale...

I had the pleasure of speaking with Justin Tisdale this morning in review to my insurance policy. Justin was nothing but professional, knowledgeable and also very informative on my personal insurance policy and even took time to recommend other options to help me save in the future. Overall he made this task which can be quite confusing at times extremely simple and efficient for me and I would recommend anyone looking for an experienced and knowledgeable Customer Service rep to ask for him personally.

D
3 years ago

I am very happy with the service that I recieved f...

I am very happy with the service that I recieved from isure insurance. Their personal lines service broker, Justin Kim, has been amazing to work with. I recommend this company to anyone looking for personal auto insurance.

J
3 years ago

Isure has helped me out when I really needed it! I...

Isure has helped me out when I really needed it! I've been working with Gavin Yeh for years now, and he has been helpful each time I've needed to renew policies or re apply for a new car. Very easy to get everything done fast and remotely so you don't need to spend weeks figuring it out, Gavin does it for you! Would always recommend, and plan on using isure for all my insurance going forward.

B
3 years ago

I recently had to purchase a new vehicle and chang...

I recently had to purchase a new vehicle and change my policy over. Normally this process is a headache but because of the rep I spoke with, Billy, and the thorough, efficient service he provided me, he discovered I was overpaying and got my policy quickly reduced by $75/month.
Thanks so much!

A
3 years ago

They were very helpful in a time that i needed hel...

They were very helpful in a time that i needed help most an very quick low rates an the man who assisted me "Gavin" was super polite an happy to help. Very happy with the customer service an etc.

S
3 years ago

If I could I would give them 0. We went to thair l...

If I could I would give them 0. We went to thair location to get insurance and were told that they are busy what was ok. They wouldn't book appointments for next day but told us that they will call us to book it. There were no calls from them at all.

P
3 years ago

My grandson needed insurance in a hurry and Isure ...

My grandson needed insurance in a hurry and Isure came through for him when he needed them most. Jas was very efficient and professional. We could count on him getting back to us in a timely manner and answering all our questions. We felt like our business was appreciated.

I sure

E
3 years ago

Big thank you to Mary and the others on her team t...

Big thank you to Mary and the others on her team that helped me get my car insured and on the road so fast. They all showed a ton of patience and went above and beyond what should be expected. Thank you!

T
3 years ago

The representatives at iSure are some of the most ...

The representatives at iSure are some of the most helpful, knowledgeable and easy to speak with folks in the industry. Special shout-out to Billy K. for an informative chat about specialized bundles and general advice for other family members. Highly recommend iSure for the customer experience and access to low rates providers.

M
3 years ago

I have been with Isure for 4 years now and have n...

I have been with Isure for 4 years now and have no complain. Been helped by Tony, Warren and Justin about my auto insurance. They were all helpful into trying to find me a better deal for my insurance and made me feel like a valued customer. Great customer service and follow up to make sure I was satisfied. Thank you very much to you all!

B
3 years ago

Billy Kim was an absolute pleasure to speak too. H...

Billy Kim was an absolute pleasure to speak too. He was very quick and efficient and was able to save me $26 on my insurance! Great sense of humour and very helpful!

Thanks Billy ! You made my day. (And my bank accounts)

C
3 years ago

Josh (Rebboh) was fantastic! He worked quickly and...

Josh (Rebboh) was fantastic! He worked quickly and efficiently. We went back and forth by phone and email and everything was done in a quick few hours. (Would have been quicker if I had everything I needed together) He was understanding and got me a great, REASONABLE deal! I m so happy, and can t wait to continue working with him

G
3 years ago

Satisfied with the service, it was fast and effici...

Satisfied with the service, it was fast and efficient, was provided with the best coverage given my circumstances. Gazelle Ghajar was very helpful in setting up my policy in a timely manner and was very nice :)

D
3 years ago

Don`t bother with this place. You fill out the quo...

Don`t bother with this place. You fill out the quote online and get a low price, then they call you and transfer you to a `licensed insurance broker`` he confirms the details to give you the lowest possible price and wait for it ..... the price is now hundreds more than the online quote!

I
3 years ago

Harley was an amazing help in getting my commercia...

Harley was an amazing help in getting my commercial insurance policy in place quickly and efficiently. He is extremely helpful and professional, and I couldn t be happier with his service. Added bonus, switching to him saved me $130/month off my policy! Highly recommend!!

R
3 years ago

I started shopping around for insurance quotes aft...

I started shopping around for insurance quotes after being dissatisfied with the insurance provider I had been with for several years. Working with Joshua Rebboh was easy. He was quick to follow up, very professional and quickly answered my questions to put me at ease and also go over different options. I highly recommend working with isure.

E
3 years ago

Karan was exceptional!!! He guided me through the ...

Karan was exceptional!!! He guided me through the whole process kindly and with best regards! For someone who is new to this and not knowing anything about insurance policies, he had the patience with answering all my questions and constant need of reassurance! Even put up with my kids yelling in the background! Everything was done fast and efficiently!! He got me the BEST quote than any other company and i cudnt be more satisfied!!!

#
3 years ago

Maybe it's just the person I spoke to but he asked...

Maybe it's just the person I spoke to but he asked me how much Im paying now and why Im switching and after I told him he said to call someone else. Was it this man's first day at the job??? Never spoke to anyone so unprofessional!!
***Not sure what you are talking about but your "follow up" just proves further how incompetent you are! I do not OWN a motorcycle. I called about auto! **

B
3 years ago

Amazing service from my initial online quote to de...

Amazing service from my initial online quote to dealing with Joshua Rebboh (Josh) personally over a few weeks to make sure my family and I are fully covered for home and auto insurance. Josh was organized and available whenever we had a question or change to a policy. Thanks again Josh, both Paula and I appreciate all your help to get this done. Highly recommend using isure if you are looking for good coverage and honest advice.

A
3 years ago

My husband and I bought a car and needed insurance...

My husband and I bought a car and needed insurance right away and Mary Cannito saved the day for us. Not only did she work well past 5pm to get our insurance paperwork in order for the next day but she did it all with such a pleasant attitude. We really couldn't have asked for a better experience overall. Thank you!

B
3 years ago

I ll be honest. Dealing with isure was an absolute...

I ll be honest. Dealing with isure was an absolute pain 3 months ago. Got the wrong information, had to resend emails, got transferred to multiple people which led for my information to be lost.
However, I now deal with Anthony De Luca. He has fixed all of my issues and worries with a simple 15 minute conversation at most. I cannot explain how well he is at his job. If I were to write a review 3 months ago I d give isure a 1 star, and now I m giving it a 5 star.
I hate dealing with insurance, but Anthony has made it an absolute pain free experience. Thank you Anthony!!

V
3 years ago

Thank you so much Shirley for helping me with my a...

Thank you so much Shirley for helping me with my auto insurance claim.I can say youre dedicated and you have passion in helping your customer leaving them satisfied with your service..I myself can say youre amazing, your so patient with me with all my querries...your doing a great job..thank you.

P
3 years ago

I called Justin Kim today to add a car to the poli...

I called Justin Kim today to add a car to the policy. I needed this done quickly. Not only did he get me the best price, he got the info done same day. Fast, efficient and hassle free. Exactly the way insurance should be. Thanks again Justin! This is why we use iSure.

S
3 years ago

Extremely fast one day service to create a new acc...

Extremely fast one day service to create a new account from start to finish, ending with new insurance slips within hours, and I live almost 2 hours away, not need to go sign papers. Our rep looked up and informed of us of other company's quotes, options available with in our new policy, and terms of the agreement. It was way easier, and way faster then I thought it would be. I was very lucky to find their website and move our automobile policies over.
Thank you!
Update: Had another chance a year later for quick courteous help on a matter with a policy revision, thanks to Justin Kim.

S
3 years ago

Needed some insurance quick my homie Josh got it t...

Needed some insurance quick my homie Josh got it to me under 1 hour as a high risk driver, was still over what I was expecting but couldn t have asked for better service, definitely recommending to my friends and family !

A
3 years ago

I was helped by Jen promptly when I asked for an i...

I was helped by Jen promptly when I asked for an insurance quote. She was very professional, kind and made the process easy for me; plus I got a great rate! Would highly recommend isure for your insurance needs.

T
3 years ago

I have worked with Brian at iSure for a couple of ...

I have worked with Brian at iSure for a couple of years now on both auto and home policies. For my home policy he was very organized and coordinated with my lawyer behind the scenes. The insurance portion of the home purchase couldn't have been smoother. Thanks for the service Brian. If anyone needs a broker, give iSure a chance to satisfy your needs.

A
3 years ago

Michael Mishenberg was absolutely impeccable and p...

Michael Mishenberg was absolutely impeccable and provided an amazing customer service right through in providing me with a great auto insurance. From the initial online quote to the end, my experience with isure was very pleasant. I have no hesitation in recommending isure to anyone looking for an auto or home insurance.

J
3 years ago

Update: After further speaking with Dario he stepp...

Update: After further speaking with Dario he stepped up to the plate and got the issue resolved! Thank you Dario.

Got advice saying my policy was auto renewed from Joshua and that If I was to cancel I would incur a short rate canelation fee as the policy was active and I just needed to pay the premium, but the policy is active.. I get a call the next day from some guy at Isure saying he was a licensed broker and that i was was not insured and the policy had lapsed.. Don t use Belpac Brokers they have no idea what they are talking about and Dario Battista is as good as his staff.. One star! FICO complaint filed!

R
3 years ago

called in, spoke to Joshua and he made the process...

called in, spoke to Joshua and he made the process so easy for me to get insurance. Made sure i was taken care of which felt nice for once! All my family is going to call him after what he did for me, thanks again Joshua!!

R
3 years ago

Josh from isure is the man! He made my switch to a...

Josh from isure is the man! He made my switch to a new policy seamlessly simple and efficient. I was paying way too much for insurance and once I connected with him, he was able to find me a policy that would save me hundreds of dollars a year. If theres one thing isure knows, its insurance.

D
3 years ago

I approached Harley in a difficult insurance situa...

I approached Harley in a difficult insurance situation and he really got me out of a jam and secured me a policy and he consistently advocated well for me under very difficult circumstances since that time. Harley is very professional, responds quickly and works very hard to meet expectations and I very much appreciate and respect his effort and ability

S
3 years ago

As an existing customer of Isure there was no hesi...

As an existing customer of Isure there was no hesitation when I was looking to consolidate some of my extended family s insurance policies. Joshua Rebboh took control from the very first day I called and made the process simple and cost executive while being friendly and professional the whole way through. Isure remains highly recommended!

S
3 years ago

Sometimes finding the right vehicle insurance can ...

Sometimes finding the right vehicle insurance can be hard because there are so many options. This company will do their best to find a quote that you are happy with. They are easy to reach, I've never had a problem trying to get ahold of someone. I've enjoyed the conversations I've had with isure agents, they are very friendly and personable!

E
3 years ago

I have been with Isure now for close to a decade. ...

I have been with Isure now for close to a decade. Each and every contact with their team is a pleasant one and my most recent interaction with Billy Byung-Gun Kim was no exception. I would like to thank him for his thoughtfulness and taking the time to help me find the answers I needed in a difficult situation.

M
3 years ago

What do i think about Isure? They are truly AMAZIN...

What do i think about Isure? They are truly AMAZING. I didn't think Gavin ( the rep who assisted me )would be able to help me in my situation. But he did and surpassed my expectations in the timely manner he handled everything. Anyone looking for great prices, amazing and professional service, i truly advise you to reach out to them and really see for yourself.

S
3 years ago

I dealt with Justin Kim to receive quotes on auto ...

I dealt with Justin Kim to receive quotes on auto and home insurance. He was great to deal with and had everything set up in a timely manner. Definitely recommend Isure, they will find you the best rate possible.

C
3 years ago

My family and I have been clients for many years n...

My family and I have been clients for many years now. Each and every time we ve needed changes or amendments to our policies, we have enjoyed the experience with every single agent/ employee at Isure.
I d like to take a moment to thank each and everyone of these amazing people: Toni Gironda, Kelvin Zhao, Jonathan Ariza, Caleb Mellet, Harley Schafer .. THANK YOU from the bottom of our hearts! You have made our experience at Isure an absolutely wonderful one! Happy new year to all of you!!! Keep up the amazing work!

K
3 years ago

Isure insurance gave me the cheapest quote and the...

Isure insurance gave me the cheapest quote and the broker i was dealing with, Karan, was exceptionally quick to provide me all the details to go ahead with the policy. Not only did i get the best price but also the best service. I strongly recommend this brokerage to anyone who is looking for insurance and a big thanks for Karan for his amazing help

f
3 years ago

Justin was very helpful in getting things sorted o...

Justin was very helpful in getting things sorted out for us at the very last minute. We were picking up our car next day and the insurance was not sorted out. Justin took all the information and an hour later I had an email with my insurance slips. In that hour he contacted the dealership for the vehicle info, searched for the best deals, confirmed the quote with me for a go ahead and emailed both the dealership and myself. The best thing was that he was very polite and understanding and answered all my questions patiently which is very rare among insurance agents.

s
3 years ago

I was beyond pleased to deal with Reagan, she was ...

I was beyond pleased to deal with Reagan, she was helpful, professional and quick at responding. She made everything so easy for me and went the extra mile in making sure I was getting the best possible service. Thank you Reagan for all your help, I appreciate it greatly!!

K
3 years ago

My husband and I are very grateful to have come up...

My husband and I are very grateful to have come upon iSure Insurance and their amazing agents with their fast and efficient teams. Harley and his team provided amazing service and professionalism to the highest degree. He made sure to help us find the right and affordable commercial insurance for our small family business. He worked diligently and responsive, keeping us in the loop all the way every passing day with detail and understanding until we chose the best insurance that would work for our company.
Thank you Harley and Team.
So happy to work with brokers, like Harley, who work hard for "the people".

S
3 years ago

This morning, on October 24, 2019, I was looking f...

This morning, on October 24, 2019, I was looking for a last minute auto insurance since my insurance is due on Oct. 28 2019, but the renewal is very costly. I called Isure.ca and spoke with Gavin Yeh. To me, Gavin is friendly, knowledgeable, easy to talk to. When I had asked for a better price, he was able to give me such a good deal that I could not resist. We made the deal and signed the documents- we were both happy.
Hope our business will last and our friendship as well.
I will recommend "I sure .ca" to all my friends and to talk to GAVIN YEH.

5
3 years ago

hi my name is ashkan safarian with my wife sayyare...

hi my name is ashkan safarian with my wife sayyareh kord be with isure compny for 10 years .our agent dear reagan is wonderfull. you guys better to know she is on time respond our call every single call less than 5 min.she has a high level customer service and always try to do the best .im so very very happy to do my insurance (home and car) with this company especialy with reagan.me and my wife want to say thank you so much.we offer to every one that we know to join isure.

J
3 years ago

Requested a quote and was provided with one shortl...

Requested a quote and was provided with one shortly after. Process was fast, helpful and satisfactory. The quote I was provided with was below what I had expected which was quite unbelievable. I would honestly recommend these brokers especially Avelino. I am quite pleased with the outcome and a satisfied customer. Thank you, greatly appreciated.

H
4 years ago

I would like to thank Mr. Schaffer for all the tim...

I would like to thank Mr. Schaffer for all the time and effort he has put forth in getting my insurance quotes, best prices and his customer service is exemplary. Can't ask for anything more.

Heather Boshart
Brampton, Ontario

P
4 years ago

hi there this is one of the best companies , solve...

hi there this is one of the best companies , solved my insurance problem quoted me 194.00 dollars for a month of insurance thanks again anyways people please get insurance from this company forever and ever they are the best

A
4 years ago

I am very impressed with the helpful, friendly and...

I am very impressed with the helpful, friendly and informative service Isure provides. I have dealt with Justin and Reagan and have had wonderful experiences with both of them. Not only did Reagan thoroughly explain the fine print of my policy, she also got me a refund owed to me! She was prompt, honest and reassuring.
Very refreshing dealing with great customer service!
Thank you!!

J
4 years ago

Ive had a great experience with isure. This is my...

Ive had a great experience with isure. This is my 3rd time setting up a policy with them. I worked with Philip Su, and he was able to find me a new provider saving me about $2,000 a year. They do all the shopping around, paperwork, and set everything up including payments, it is very convenient. I always recommend them when someone mentions needing insurance.

E
4 years ago

After years of poor responsiveness with our old in...

After years of poor responsiveness with our old insurance agents we decided to recently move all of our business over to isure. These guys are what you hope for as insurance agents, they are responsive and look out for their clients interests - somewhat rare in the industry.

d
4 years ago

AMAZING SERVICE!!! do you want a great deal? some...

AMAZING SERVICE!!! do you want a great deal? someone who cares? someone who will treat you like family and get the best and lowest possible quote for you? the best place to get quotes with friendly and helpful advice!!! my husband and I saved $80 a month by combining our auto insurance, with Isure's help! now we are customers for life!!! :) thank you Shirley V.!! :)

A
4 years ago

ISURE AUTO insurance IS THE BEST AUTO INSURANCE ...

ISURE AUTO insurance IS THE BEST AUTO INSURANCE COMPANY I EVER HAD IN 38 YEARS OF ME PAYING FOR INSURANCE AND PHILLIP SU AN EMPLOYEE OF ISURE GOT ME A FANTASTIC RATE WITH MORE STUFF I ADDED TO MY INSURANCE AND FOUND ME A GREAT INSURANCE COMPANY I AM SO GREATFUL TO PHILLIP SUU I WISH OTHER PEOPLE CHECK OUT ISURE INSURANCE AND ASK FOR PHILLIP SU AT EXTENSION 334 AND HE WILL TAKE CARE OF YOU AND HE IS VERY PROFESSIONAL AND GREAT AT HIS JOB HELPING PEOPLE GET GREAT DEALS AND CHEAP PRICES FOR AUTO INSURANCE. THANK YOU SO MUCH PHILLIP SU YOU ARE THE BEST.

R
4 years ago

Excellent customer service !

Excellent customer service !
Ask for Gavin ! He is excellent and quick to get back you . I find price roughly the same when you shop around . But the service and coverage is what really makes a difference .

E
4 years ago

The best rates & the best service. I have made adj...

The best rates & the best service. I have made adjustments via email that are tended to that day. I submit a new address, or change to my policy and my phone rings in minutes. Thank you Jonathan Ariza. It's customer service like this that ensures a company's success.

S
4 years ago

Need insurance? In a rough position? This is the o...

Need insurance? In a rough position? This is the only place you need to call. I called, was directed to Rich Hachey on Tuesday evening, and by Wednesday morning I was set up and ready to roll. Not only was Rich quick at getting my policy ready, he's amazing and was able to get me everything I needed and more. 10/10 will recommend him and the iSure company to everyone I know that needs a new insurance policy.

S
4 years ago

I have had nothing but great service from isure an...

I have had nothing but great service from isure and they go on and above to help get the best services possible. It's a great company and i would recommend them to anyone ineed of insurance for any reasons.

L
4 years ago

As a long standing client of Isure, the team has a...

As a long standing client of Isure, the team has always been nothing but efficient, professional and timely on every aspect of my inquires. A recent event had them guiding me every step of the way on the process to make the right decision for our policy and our family. Great rates and advice.

Isure Online Insurance Agency Ltd

Isure Online Insurance Agency Ltd

4.8