Interislander Ferry, Wellington Reviews

Great way to travel from the north to the south island. Had my coffee and a pastry and got some reading done while catching the sights between both islands. Lovely and pleasant trip.

Amazing staff, especially Amy in Wellington call centre who kept her word and contacted us as soon as a cancellation became available for us, enabling an earlier sailing. Great staff at all stages of boarding and bonus, fabulous coffee on boat with great choice of food too. Captain took longer sailing passage, which meant smoother crossing for us. Fantastic experience all round.

I had a fall one hour prior to departure in my hotel. I didn't realize but I had broken my leg. My husband and I were in a panic as we had to drop off the Avis car, carry our enormous bags and check in at the Ferry terminal which I physically could not do. My husband went into the packed terminal and asked at the inquiry desk for help. After about five minutes this angel came out to assist Debbie Watson the Customer Service Team Leader. Without further ado she had organized a wheelchair and I was taken to the lounge and she also organized all our bags to be taken on board. I was in serious pain and our thoughts were to get me over to South Island and get to the hospital A&E in Blenheim. I would also like to mention a young lady named Esther who was an absolute star. Another lovely person working in the lounge named Clinton was so attentive and caring. All in all my experience on the Interislander was second to none. I couldn't have wished for a more efficient, charming and caring team of people. My final thanks goes to the gentleman with the buggy on South Island Terminal who drove me to the car park to collect our car, I don't remember his name but he was very reassuring and was quite a character. I hope you all get to read this and accept my most grateful thanks for all of your help on that day. There were other members of your staff who were also absolutely brilliant. Thank you again. I only wish I could have witnessed how beautiful the trip is from North to South.

Great Service and Facilities overall. Starting from the loading of the vehicles, the staff are organized and very bright. I had paid for the lounge on the 4th floor and had a great time. The buffet does not seem like much but there is unlimited beverages and snacks to munch on during the 2 hour journey. Seats are spacious and comfy. I would recommend.

Good service at the terminal and on board the ship. The crossing was on time and went smoothly. For us it was the first time with a car on a ferry. We were well supported with our campervan and received clear instructions.

Always a breeze whether Coming or going on the Inter islander

We took the arataki boat both ways which lasted approx 3 hrs. It had surpringsly alot of amenities including a cinema, a play area, a bar and cafe as well as tons of areas of sit and enjoy the amazing view of the Marlborough sound as you approach Picton.

Free breakfast on our ferry trip to Picton. The server was a bit miserable, and kept trying to tell me I would have to pay $15 for just having some extra beans on my breakfast, only to find out it would only be a $4 even when I had extra beans, hash browns and sausage.

Awesome trip!! Totally spoilt in the Plus lounge. Thanks Alex for you help- you are a gem!!

Great way to move between islands, sadly I was on a really rainy day and didn't get to see much.

This is a popular ferry service between North and South Island and understandably so. We were unlucky with the weather on our trip - rain / drizzle but the crossing was not as choppy as we were led to expect. However, when you reach the Sounds approaching Picton, the scenery is beautiful and on the right day I'm sure there is plenty of wildlife to be seen. Food / drink on the ferry was as good as I normally expect on such a service. Friendly staff very helpful with bags. Oh, and if you are returning a rental car at Wellington, watch the direction signs carefully - could be confusing.

We took the Kaitaki across to the south is.and on a fairly rough day after a cyclone was moving off. The seas were a bit rough so a number of people felt quite queasy. The service was fine though, and the viewing decks offered magnificent views as we cam into Picton.

There are a number of airline styled seats which for some reason, most people weren't aware of. These offered good legroom and reclining angle, and were perfect for sleeping after an early morning start.

Check in of baggage was quick and painless, and the luggage came out quickly the other side.

It's really an experience To be had - take the Interislander!

Stayed in the premium lounge for a small prebooking fee, very much worth it. When the ferry is full the main area has over 1500 passengers but this premium loung is 18+ very quiet, spacious and comfortable.

It is pricy but on a good day you get spectacular views on the sands. People and staff was friendly and professional. You wait a little between check-in and being loaded on the ship. Don t come too early, if you are there by check-in time or a little before it is absolutely fine.

Relax and enjoy. I was surprised that prices for e.g. coffee on board were rather reasonable.

Ferry was on time and everything went smooth - we can recommend it.

A fast and comfortable boat. The best and only way to go between islands if you want to take your vehicle