4 years ago
Some of the rides were good, but very expensive. T...
Some of the rides were good, but very expensive. The machines inside the arcade are supposed to be linked to their computer system, but after spending around 100.00 the kids at the ticket return/toy area stated that my daughter's card was 800 tickets light. I asked for a manager, and they looked at each other like I was from Mars. We waited around half an hour for a decision... They came back and gave me 400 tickets, again, 400 light, and treated us like we were trying to scam them. Trust me Funtrackers, we were not trying to scam anyone, just asking for your people to be fair. I requested that they look at the machine, since it was obviously faulty, where the 800 were earned, but they laughed and said, "Ok sir, whatever you say." Bottom line, this place has a lot of potential as a tourist destination but has a staff that couldn't care less of their patrons. On my way out I asked for another Manager to voice my displeasure of the situation, in which I was told that he/she was not available until later in the evening. Unacceptable... There should always be someone there to investigate and mitigate situations like this. My family will not be returning to this park, I do not like being treated like a scammer nor do I enjoy the embarrassment we were subjected to by their young staff. Thanks