Frankie's Italian Ristorante

Frankie's Italian Ristorante Review

Reviews 436
4.2
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G
4 years ago

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I went to Frankie's because I purchased a coupon and wanted to try something different, I was not impress by the "cover" but a big but happenned inside, the food was awesome, we had fried calamari and stuffed mushrooms as app, and a pizza deluxe for dinner, so the food was 5* therefore the service was good, not great... We will definitely come back!

J
4 years ago

Fantastic dinner tonight. Everything was fresh, pr...

Fantastic dinner tonight. Everything was fresh, presented well & quite delicious. I enjoyed Zitti Sicilian and my date liked his talapia served over angel hair pasta. Very busy tonight and the service was good.

A
4 years ago

The food is decent, but beware their extremely dec...

The food is decent, but beware their extremely deceptive coupon marketing. The coupons will say "Free..." but the fine print is "...up to $X value" and everything is over that value, so it is not really free. Free dinner with purchase of 1 dinner and 2 drinks? Sounds reasonable until you see it is a $10 max discount. Only the most basic Pasta + Sauce is under $10. Free large pizza with purchase of one? Well, max $11, and even a plain cheese is more than $11. I just can't support skeezy businesses.

E
4 years ago

Extremely Disappointing Experience...On Valentines...

Extremely Disappointing Experience...On Valentines' Day four seniors enjoyed a meal at a place we all had enjoyed for many years. Within two hours, 3 of the 4 became violently ill. This day, February 15th, I called to report the matter to ""Amy". She asked my name, which I gave,
It took me 4 attempts to identify her...she claimed they receive calls from telemarketers. I expressed we became violently sick and she said I had a "bad attitude". WOW...how the once wonderful place we enjoyed has failed the community. I am awaiting a call back from the "owner" as AMY hung up on me. it's 3:17 in the afternoon,.,,can't be busy there...amazing response to people who were sickened.

C
4 years ago

Funny have Ben coming here for years not really bu...

Funny have Ben coming here for years not really but grew up by the canton rd location just called in a order an went to pick it up paid and the lady boldly came up an said have a good night ... no change? Extra 3-4 bucks just gonna keep it lol I work in the service industry my whole life you don t get tips or return business that way. I would have tipped but they just took it any way.... and that s why your restaurant is a revolving door trained poorly. Foods good but have had more customer service issue here threw out the years hints why I ordered out.

J
4 years ago

My first time there and it was a great experience....

My first time there and it was a great experience. the guy who met me at the front desk was genuinely friendly (and not just professionally either) and took his time listening to my questions about the food and much do I get for r each item requested. The kitchen staff were efficient, yet relaxed and flowing smoothly with the orders being given to them. The food smelled delicious when they presented it to me. It was still piping hot when I got it home and I must confess, the food tasted delicious. Would definitely go back again to try more of their food!

C
4 years ago

Management is very negligent in delivering satisfa...

Management is very negligent in delivering satisfactory customer service. I attempted to place a to go order pretty close to closing time, and was told that the kitchen was closed, when it most certainly was not. So I decided to call and ask what time they closed, on two different occasions, and could not get a straight answer from either "manager". Provinos on barrett parkway is absolutely wonderful, Frankies will not be getting any business from me, my colleagues, my friends, or my family.

M
4 years ago

I was stuck in the hotel because I had no car. Dec...

I was stuck in the hotel because I had no car. Decided to order delivery. Boy was I impressed. The food was plentiful and delicious. I had the spaghetti and Italian sausage, calamari, a salad, minestrone soup and Stromboli. It was way too much but I had to order at least $25 to get delivery. Not a problem because I will have plenty of leftovers for tomorrow's dinner. The food arrived fast in 25 minutes or so, it was hot and they brought plenty of Parmesan cheese, garlic butter, marinara sauce, salt and pepper and forks and napkins. What a treat. Definitely worth the money for good food and excellent service.

J
4 years ago

Great place to enjoy some lunch or dinner. They d...

Great place to enjoy some lunch or dinner. They deliver also but as with any delivery it's much better consumed there. Have been enjoying meals there for 5 + years now. Staff exceptionally attentive also.

K
4 years ago

Frankie's is a with a really cool atmosphere; the ...

Frankie's is a with a really cool atmosphere; the lights are dimmed, the furniture is classic, and the servings are rustic. I had the chicken parmagiana. The chicken was moist, the sauce was a little too powerful in my opinion, and the pasta was great. Overall, I enjoyed my dining there.

Frankie's Italian Ristorante

Frankie's Italian Ristorante

4.2