4 years ago
My wife was diagnosed with breast cancer. After me...
My wife was diagnosed with breast cancer. After meeting with the Doctor from our area, he wanted to do a double masectomy. After meeting with the plastic surgeon in our area, we knew that we needed a second opinion.
We've heard good things about FCCC through friends and research. We also had a friend recommend Dr. Bleicher.
My wife spoke with his nurse navigator, Megan for quite a long time via phone. She answered a lot of our questions, but deferred some to the Doctor. Megan did an excellent job of putting my wife's mind at ease.
A week later we were scheduled to meet Dr. Bleicher at FCCC. First impressions of the hospital was that it was big. Upon arrival, we were met in a friendly and compassionate manner by the admissions receptionist.
Once checked in, a gentleman by the name of John escorted us to the women's center where we were to meet Dr. Bleicher. John was also very friendly.
The hospital appeared to be very clean and well organized and efficiently run. We didn't have to wait long to register and once at the Women's center, we were quickly greeted by the receptionist, followed by Dr. Bleicher's Nurse. She was also very compassionate and friendly.
Before arriving, we viewed Dr. Bleicher's profile on the FCCC website as well as his video. My wife found his video to be very calming to her.
Our first impression of Dr. Bleicher was that he was very professional, compassionate and extremely intelligent. His positive words and confidence in himself, his team and the FCCC were truly a relaxing, calming blessing.
Dr. Bleicher told my wife that his recommendation is a lumpectomy followed by some type of oncology treatment (to be determined following the results of the tumor and lymph node biopsies). He also told her that he is not going to do anything that is not medically necessary or which will not improve her quality of life. He said that his goal is to only have to operate on someone once. He fully explained and detailed the procedure to us.
After explaining all of the statistical chances of re-occurrence, his positive outlook with this course of action and of course his compassion for my wife; she felt totally 100% comfortable with him and with FCCC.
We booked the lumpectomy for the following week. She needed an up to date mammogram, so Dr. Bleicher's team got her in within minutes, since we came from 2 hours away.
My wife also told Dr. Bleicher that she liked his video, and he got a big smile from ear to ear. My wife said that's when she felt a true connection with him.
The following week, we came in for pre-op testing. The entire staff from the secretaries to the phlebotomist, anesthesiologist, Dr. Rainey from the genetics team were all very comforting and a complete pleasure to deal with.
The day of my wife's surgery, again, everyone was fabulous. She was running a fever, so they didn't know if they were going to do the surgery, but after a blood test and waiting about an hour, Dr. Bleicher said everything looked good and he was going to be able to do the surgery. Everyone was so very patient and understanding!
He stopped in pre-op to speak with us and then when he was done, he spoke with me privately and explained everything in detail and was very happy with the results of the surgery. He reassured me of a very positive outlook.
The waiting room facility was very nice, comforting and inviting and the volunteer secretary was very nice and compassionate.
I finally got to see my wife in post-op recovery. The nurses kept coming over very regularly to check on her.
My wife did get nauseous from the anesthesia and dye. I called the nurse for a bag or bucket and within a second or two, she had 3 or 4 nurses and the attending doctor rush to her bed side to ensure her safety and comfort and to provide some anti-nausea medication. I couldn't believe how attentive, comforting and patient they were. It's like something you only see on TV.
We go back next week for the follow up, pathology results and then the following week, meet with the oncologists.
FCCC definitely hit a home run with us!