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4 years ago

To be fair in my review, the facilities and locati...

To be fair in my review, the facilities and location are amazing. Great place to stay, if you can manage to deal with very poor management. The location's manager, Jill, apparently believes she owns this location. I have been harassed by her and her staff multiple times despite the FACT that I adhere to the current rules and policies stated in their check in package. I have been called to be asked if I was driving a 5th wheel around the park, when I had a reservation there. I have also been threatened that my motorcycle would be towed away even though it was legally parked in a proper parking spot. And most recently I have been cursed at by another camper(who is 72 years old and apparently believes this place is a retirement community) that I was starting my motorcycle at 0730 in the morning. That's an hour and a half after quite hours are over, while you can hear much louder things such as gunfire from SEAL training, or aircraft buzzing all over at all hours of the day and night. When I took the information to the main desk that I had been cussed out and had supporting video footage that I had done absolutely nothing wrong, Jill attempted to inform me that I was required to park my motorcycle approximately 100 yards away from my RV in the marina parking lot. The same lot she threatened to have my bike towed away from a few weeks prior. I can go on and on about how bad the management is at Fiddlers Cove, but if you've stayed there chances are you already know what I'm talking about. This being an MWR facility that is primarily for active duty should defiantly do some restructuring at this place to make it far more enjoyable to ALL its customers.
All in all, the location and facilities are good enough for me to continue staying there. I recommend the location if you can tolerate nonsense like I have learned to expect from them. When you go, ask for Sissy or one of the other young ladies who will absolutely do anything they can to accommodate you. Management can defiantly take a lesson from the rest of the staffs customer service skills.