4 years ago
Our first experience was with a party of 12 and a ...
Our first experience was with a party of 12 and a long standing reservation. They were out of tons of different foods and it took forever to get to the table. They blamed it on being busy but barely half of the tables were occupied. When our food came, a lot of it was messed up. I ordered a salad, which ironically, took the longest to come to the table, almost an hour. We were treated so badly, without much argument, they got us into the comedy show playing with VIP seating and we skipped the line. Despite all this, we still spent another $150+ on booze and relaxed.
Time number two with four people was a little over a week ago now and also a disaster. Bought tickets, got into line before doors opened but people had already started being ushered in. We kept checking our phone throughout this time... got into line at 5:51pm. Sat down at 6:03pm. We were very hungry and ready to order fishbowls, food, and drinks. The first time we were met with a waitress was 6:54pm... dead serious. We were starving and most tables around us had been seated just before us or right after but already got their food and drinks. Our waitress just said, "Sorry. What do you want?" At this point, the show is literally just starting and we decided to skip dinner altogether. We didn't want to be served an hour later, when we'd be close to leaving. We ordered several drinks despite us not really wanting to give them any money at all. Show went well. Waitress only came back once to offer another round of drinks. We intended on drinking a lot and ended up with two rounds because that's literally all we had time for. We didn't see our waitress hardly at all until it was time to pay.
I usually abide by the "Try 3 Times" rule with restaurants because some have off nights but our family is never going back. There are other comedy clubs where you are treated much better.