Corona Regional Medical Center Review

DO NOT GO HERE ! Came in at 8 with extreme abdominal pain. They took me back right away, took blood and urine, and gave me some pain meds. Doctor comes in 4 hours later saying I have a UTI. I explained to her that I have had UTIs in the past and don't have a SINGLE symptom of that. She said "well that's what I THINK it is, I can't think of anything else it could be" then proceeds to tell me that there is no bacteria in my urine, but that's the only thing she thinks it could be. I tried to explain to her again that I don't have a single UTI symptom and she ended the conversation with "okay so I'll write you a prescription for antibiotics for your UTI" then left. I waited for 4 hours to have someone tell me something that I don't have. Discharged me with antibiotics and ibuprofen. Thanks for nothing Doc !

Dr s and Nurses are the most wonderful people in this hospital, they have a heart ful of compassion.

Our family member was admitted to ER. First off, we had the misfortune of having Sean O'Brien Henderson assigned. This is a horrible human being let alone a horrible doctor. This man is dismissive, impatient, misogynistic, condescending and does not listen to his patients. He is old and tired and it shows. If you are admitted to ER, ask for another physician or stick with a PA instead. The nursing staff was adequate in their timeliness to aid patients, however, they need to behave more professionally. Too much laughing, joking and noise. We watched as a staff member was dancing like a lunatic while others carried on loudly, knowing that patients are trying to rest. I finally had to speak to the Charge Nurse about it. It is seen as a careless attitude it does not reflect a professional demeanor in the ER, especially when they are surrounded by patients and family members that are going through a lot of grief and suffering.

The wait was an hour and a half just be seen while I moaned I a corner as my appendix threatened to burst. I finally made it back and they did blood work and I sat in a room with 3 other people for another hour until they did a ct scan. Then another 2 hours before they came back. It was miserable and the nurses made it very clear that they were actually unusually slow. The only reason this place gets 3 stars is because they have a brand new very clean facility and most of the people who helped me were very friendly.

I received emergency medical care after being struck by a car while walking. The facility was very clean and well organized. I found all of the staff to be quite friendly and helpful as well. I had x-rays taken; I was offered meds for pain management; (which I kindly declined) I had my injuries and prescribed follow up care explicitly explained to me. They even called a cab to drive me home. Initially I wanted to be taken to St. Joe's, in Orange, but I was pleasantly surprised and extremely happy with my treatment and the kindness shown me and the capable hands I was in at Corona Regional. Thank you ! :-)

if you don't love you Family Member , Bring them here.

I took my 5 year old son to this ER on Saturday. He was having high fevers (101, 102, 103) on and off since Friday night, a bad ear ache, his throat was hurting and he had a rash all over his body (like permanent chills). They did a throat swab when i said he s had strep throat before and got those little bumps all over his body (Scarlett fever) so they did a throat swab, gave him some Tylenol for the fever, and sent us on our way saying the results came back NEGATIVE, he didn t have an ear infection, and to just switch off between Motrin and Tylenol every 3 hours for the fever and to buy some Benadryl because the rash was most likely due to an allergic reaction. They prescribed ZERO medications. 3 hours later, Motrin. 3 hours later Tylenol. So on and so forth every 3 hours, Benadryl before bed two nights in a row. He woke up this morning with a 104 fever so i took him to a different emergency room in riverside. I told them he had been tested on Saturday (today is Tuesday) for strep and it came back negative. So of course they didn t test for that, which they should have anyways, but whatever. They drew blood, did a chest X-ray, everything came back normal. They prescribed him amoxicillin and ear drops because sure enough, he indeed has an ear infection. About 2 hours after i got home, i get a call from Corona, this place, and the chick says that they got his results back and that they came back POSITIVE for strep. So for THREE DAYS, he could ve been on antibiotics, a FIVE YEAR OLD, who is suffering daily and taking meds he doesn t need to be taking, because your results came back negative. And now they re all of a sudden positive. If you have kids, you know the devastation of seeing them suffer and not being able to do anything to help them. Thinking what you were told to do is already helping, when in fact it s not, because he wasn t properly treated. We will not be returning. I understand with everything that s going on, emergency rooms, urgent cares, etc., they re extremely busy, cautious, and have a lot going on. But anything could ve happened to my child. And this was unacceptable.

I was taken to the hospital by ambulance due to my seizure disorder I was admitted and stayed 5 days and it was one of the most comforting stays I have ever experienced, this hospital had many wonderful and amazing doctors and nurses! Alana was my favorite

This hospital has a very nice emergency room and very nice personnel. The only reason for four stars instead of five is that because of my covid-19 symptoms I had to wait outside. It took a couple of hours all together and I ended up with a sunburn

June 14, 2020 visit. Unbelievably quick, kind and efficient. During this pandemic, don't fear going to E. R. if you feel the need. Especially at Corona Regional. Intake was quick. Not crazy about needles but Janette.....You were amazing! Hope I spelled that correctly.
Dr. Fenster, brilliant. Yes, they were getting busier by the minute but the attention she gave made you feel like everything was going to be just fine. She is sharp, kind, direct, she listened and she's very much to the point.
X-ray tech... darn it, forgot his name.. a gentle, kind and very efficient as well. Thank you guys for everything. I hope I don't have to return! Lol but, if I ever need an E. R., it's here that I will return to! God bless you all!!!

I was admitted very quickly. The staff was professional and courteous. They performed the tests necessary quickly and professionally. Very responsive and quick, especially during these holiday and covid-19 times. Thank you!

My Experience with The Corona Regional Hospital is not all what I thought .The
Hospital itself is Above average. The
People behind the scenes in person are
Ok. The issue is 2 nurses out of all the
Shift's found time to Atleast update
Me on the statues of my Dear Friend.
Since the covid ordeal I found atleast
For myself it's almost impossible to
Talk are get the
Proper respect
From this staff call
Call and call I've been hung up on
Left on hold . They make me feel like I'm a
Not important enough to be updated
On my Friend. I'm the one she has
Left me to trust on her affairs. Left on hold for over a hour , 4omins +. My friend is
Important. To sum it up lack of human
Kindness respect it's pretty depressing
I'm already sad but the staff phone wise puts
Me into a sadder place.

Nurse was pretty rude and tried TURNING ME AWAY AS I ASKED FOR COVID 19 TESTING?????!!!!!! I started informing her of my symptoms and she IMMEDIATELY WITHOUT ALLOWING ME TO FINISH interrupts me and says I DONT HAVE IT? Unprofessional didn't even ALLOW me to finish informing of symptoms had to be stern with her to allow me in. I felt nausea, trouble breathing, fever

I went in on Saturday around 10 am and released by 1:30 am. the doctor was one of the best doctors I have ever worked with I wish I lived in Corona to keep his as my primary doctor. The staff was perfect and kept checking on me.

- Thank you doctor and staff you have amazing staff at Corona Reginal Medical Center

The PA ,who attended me was very incompetent. I went there with a foreign body in my eye and she was of no help.

While I do appreciate the staff and doctors for always helping us, sometimes you can get the run around from here. It's a great little hospital and is growing to be a better one. The staff is excellent and friendly and the facility well equipped. The ER staff is very fast and efficient. There is always room for improvement but this place is great.

Fast an caring for their patients.Took time to listen to what patient had to say about pain level an so forth.

CRMC ER all staff were amazing and took great care of me. Everyone was amazing from start to finish. They answered all my questions and concerns.

Service was very good. Starting from E.R Staff to Nurses, Assistants, Laboratoary staff,kitchen,Physicians and surgeons,
I am still recovering and there is still pain, but far from I first went in. Thank you all for making me feel safe and better.
There are no words to say how much appreciation and How happy I am in deciding to go to Corona Regional Medical Center

I gave birth here recently the labor and delivery nurses and my dr were amazing, Jennifer was so helpful and funny! That s really the only reason I m giving this place any stars ! Cause the nurses that took care of me after I gave birth were so rude and mean to me saying I have a low pain tolerance and that I didn t even have a c section so I shouldn t be complaining of my pain. Excuse me I had a Episiotomy and would other things happen to me. I have also had broken bones in the past and snap my ankle two times and I was able to tolerate that pain. They were rough with me and never respected my person privacy when I ask for just some time to use a bathroom or take a shower. I don t need to be exposed to everyone while I m trying to use the toilet. I know were the call button is. I just wish they had more compassion with first time moms and any mom for that matter.

I wouldn't send a dying dog here. This hospital is HORRIBLE! The ED rooms are so dirty. My son was bitten in the face by a dog, we were sent to this hospital by ambulance and had to wait 5hrs before being seen. They saw out of control inmates from a jail before a bleeding 10month old. They had nothing stocked for sutures. The ED is run by students. My son was never seen by a Dr just a nursing student and student PA. The nurses were asking EMTs how to do stuff. My son spent 1 week at CHOC hospital because of the lack of care from this hospital. Please aviod this hospital at all costs.

Worst hospital ever.. I sat in the waiting room for 10 hours before I was seen by a physician. It took 5 before they did blood work another 2 before I got an answer and then finally an IV bc I was overly dehydrated. Extremely frustrating. Poor poor service and care. And to top it off they sent my prescription 30 miles away from where I live. 0 stars

I HAD AN EXPERIENCE AS A PATIENT, VERY PROFESSIONAL AND EXCELLENT TREATMENT, THANK YOU VERY MUCH

I went in with severe kidney stone pain. I was scheduled to have the stone removed by laser on April 7th by my urologist but couldn't take the pain and discomfort anymore. After they gave me pain meds, did a ct scan and consulted with my urologist they offer to keep me overnight for pain management or give me a pain med prescription. I took the latter. They said they couldn't remove the stone because the equipment neccessary wasnt on site then and couldn't do the procedure as a result. I guess I should have gone to Orange county for care. I know I would have been taken care of properly.

I recently had an outpatient procedure at Corona Regional Hospital and would say from the time I was admitted to the time I left the care I was given was the best anyone could want or expect, I would like to say Jody was is very experienced in what she does and goes above and beyond, you guys rock. I would recommend your hospital for outpatient procedure anytime to anyone. Job well done. Tom Tanner

Worst hospital EVER!!!! My family drives into Riverside now to see doctors...very rude and unprofessional staff! From their ER to their labor and delivery department..We have horror stories from this hospital and they do nothing to get better! Stay away!!!

If you value your life run from corona regional. Same problems for 15 years +. Just tried to use them again now that hospital supposedly is upgraded. They failed again. 3 months for a heart patient test and never told me they couldnt do it. Went in 3 times. I guess a serious heart patient is of NO concern to Corona regional. If your loved one is in need of care I would suggest running from Corona Regional

I was discharged last night and I informed the caseworker that I had had the issue I am dealing with 7 times now and that crutches were not going to be a good thing for me because of previous experiences and penny my caseworker blew me off and she even told me I had to make it work in my head I m telling myself is this really happening right now I explain to her that I needed a knee crutch brace because previously of the now 7 times I ve had this re-injured heel I use the regular crutches and that my pic line was either kinked I.V or moved out of place I had got out of the transportation vehicle last night around 10:30pm I crutched myself from my driveway to my room and I had set up to take a shower and then I looked at my I.V site and I had noticed that my pic line was pulled out of where it is supposed to be a I was only home for not even a hour now I find myself going back to the hospital im probably going to have to be re-admitted to have my pic line replaced even after calling it that this would happen to me and the caseworker assuring me that It s impossible for my pic line to come out of its position but yet it is out of place I ve contacted my primary care doctor who is very unhappy with my current situation I was also told very I m professional that I could either go home with crutches or go home with nothing at all I have asked them for a simple knee crutch to rest my knee and that way I don t break my heel bone and the caseworkers made me feel that a simple brace that I want was such an impossibility to acquire I had built such a great relationship with the medical staff at this hospital because I had been going there for some many years but I guess I was wrong

One of the insurance people was really rude went out of her way to charge us and literally didn t let my husband talk also they didn t do anything to help me I went home with the same stomach issues

Years ago I came here and it was bad... dirty, unprofessional, rude staff and several misdiagnoses. I also recall in the late 90's a young woman sitting outside crying because they had just butchered her "female parts" then later found out it was not necessary basically destroying her chance at having children. Horrible, YES but I figured they would have been better by now and be able to handle simple things....right? WRONG!

Skip to present day...

Horrible hospital. I went in for what I didn't know at the time, was a tooth infection and an ear infection. I was told at this hospital to basically take some ibuprofen and go home. The doctor wouldn't do anything, and after going to a different hospital and being treated for the problem that I had, I was told that this hospital was probably scared to give me anything there or a prescription for pain medication because I guess druggies use these types of medications to get a buzz on and so the doctors are scared to treat pain, or labeled me as some type of junkie. Anyways, after going to a different hospital, I was treated with an antibiotic for the infection, and also treated for pain as I hadn't slept in a few days, and was sent home with two prescriptions and also instructions to follow up with my dentist, which I have done. Oh, I almost forgot the best part...the doctor said and I quote (cutting out the profanity for the review's sake) "Hey man what I would do is avoid the bulls**t and just go to Mexico! I mean that's where I get my drugs and they can't be that bad, right?! I mean if they were they wouldn't be in business! Just take a couple hour drive get your tooth worked on and they will help you out. A lot cheaper than here in the States". So... basically I come to you for help and you tell me to "go get my drugs" and "get my tooth fixed" in Mexico?! What the heck kind of medical advice is this...I mean I am not a doctor, but I doubt this is part of medical training!

Had the unfortunate event to have to visit the ER on New Year s Eve and we are out of towners. This was a great ER the nurses and the rest of the staff are in constant movement. We liked how instead of just sitting and waiting your rapidly moved thru the different test you might need to have done so in the end everything is ready for the doctors review and diagnosis. There was a bit of a wait but it was expected because of the high volume of patients they had. But I commend the staff it was a pleasant visit for having to be in a ER. They all did a great, amazing job.

My mom went into the ER for an infection on her toe and she had high blood pressure. The Doctor seemed nice and helped my mom with the treatment on her toe. However, when they were releasing her to go home my mom s blood pressure was still high and the nurse notified the doctor to see if she could give her a dose of the medication they had prescribed to her. The doctor said it wasn t necessary because my mom had gotten upset and she had a history of not taking her medication. I found this very unprofessional because as a doctor, it her duty to make sure her patients are feeling well and that their vital signs are stable before sending a client home. Beware of these incompetent professionals that you re trusting your life with.

Rude, dirty, unfit doctors, 2 back to back days went in there for tbe same injury, 2 different doctors gave 2 totally different diagnosis, both wrong. Tried to pay with my insurance, Gizeller the operator is RUDE as can be, the ER department i tried over and over to give the insurance card, they are incompetent. Wow i try to pay and they can't even take a payment. If you have loved ones, go to another facility. This place is so bad, rude, FALSE. they diagnosed a MINOR i took in threre with WRONG information. They didn't even do the right blood tests...
STAY AWAY FROM HERE

every service about this place is terrible and unhelpful, information from the staff is inaccurate.

They shrug everyone and everything off. I had an infection after getting my wisdom tooth out and had 103 degree fevers for several days before I ended up passing out and falling. I had to take an ambulance to the ER and instead of helping me, they blamed covid and did nothing. Just told me to quarantine. I even had blood tests that pointed to infection that they said "came back fine" and after checking online, you can see they definitely did not come back fine. I then had multiple negative covid test results and only got better because I found some old penicillin in my room.

This happened in the past, and to my dad with kidney disease. This hospital literally doesn't care about patients at all and if you have something they don't see every day, they're too lazy and egotistical to even listen to your symptoms. Let alone treat you. Absolutely abysmal help, and consistently at that. They make this a habit of shrugging everyone off. I've seen countless people even crying about it in the waiting rooms. It's pathetic for a place people go for treatment. The docs and nurses are too numb to care, and just do the bare minimum.

The doctors and and nurses attending me while I was at Corona Regional were incredibly nice, and knowledgeable. I wish I was better at recalling names so I could thank each of them personally.

I was at Corona Regional recently for an outpatient procedure. I was so impressed with the staff in this department, I felt compelled to write a review. They did everything right! Margie (my RN) went above and beyond to make sure I had everything I needed to be comfortable. Any concerns or questions I had were taken care of. The hospital is lucky to have her. Great communication between all staff, I knew everyone was on the same page. The radiologist listened to my concerns about the sedation and I'm happy to say that I went home awake and alert...no nausea. Thank you to everyone in that department! This includes all the other smiling faces I didn't get to meet. : )

I have lived in corona all my 65 yrs. Also born in Corona community hosp. Many changes have been made thru the years to better serve the residents of corona. I really think they do an outstanding job. Both of my parents, myself, my grandmother, grandfather and great grandparents have spent time in this hosp. i know there have been times when they were not happy, but when you are in pain who is ? So your going to look for things to complain about. i have personally been a patient four times in the last three years, and think the staff was excellent in every respect. Also to you people who are not happy with the staff, take time to look at reviews for surrounding hosp.

Went to ER and was treated rapidly and efficiently. Staff was always kind and clear about what's going on. Thank you to them for making it easy in such a scary situation.

Staff was very helpful and friendly. While I was being checked in, the Dr came to check me out immediately for assessment, that was comforting. Then being taken to a bed to get meds, the nurses who helped me were very nice, good bed side manner throughout my visit. I will definitely go back to the ER without hesitation.

My mother was hospitalized in Corona Regional hospital and I was impressed with the people that I came across with. I am a nurse myself working in 2 great institution of University of California Irvine and Kaiser Permanente. These 2 hospitals are both big and I am proud to work there but what impressed me about the nurses, nursing assistants and the support staff of Corona Regional hospital is the genuine desire of the staffs to care and help. They seem to love what they do. Indeed, the greatest treasure of an institution are the people, the employees. Fancy buildings are wonderful but it's the employees that elevate the experience to a very satisfying instead of a miserable one.

This is by far the WORST medical facility with the most careless employees... the nurses are rude and the doctors are so careless for their patients in the ER. The first time, we took my mother and she had a blood cloth on her leg due a hormonal therapy she had been taking for cancer. The Hospital performed a fake ultrasound and said nothing was wrong with her and told her to go home after 12 long hours of pain and agony...The doctors there stated there was nothing they could do for her at all because they don't touch cancer patients. We immediately took her to St Jude's Hospital where they found two blood cloths and luckly they were able to save her leg. Then my father this past Friday September 22, went in because his caterer came out and his dialysis doctor advice him to go to the ER and he contacted Corona Regional to let them know of his condition and to put the caterer back in. My father was bleeding and they kept him for over 5 hours just sitting in the waiting room because they didn't have any place for him and after a very long time the negligent doctor stated that they wanted for his doctor to call them even though he had already done since he asked him to go in. The doctor said "have him call us again because we need to ask him what we should do"...my father was still bleeding and just I suggested to go to St Jude's hospital even though it's about 20 miles away from him because I knew this was an urgent matter and as oppose as Corona Regional, St Jude's Hospital actually cares for human beings and treated my father immediately as it was an urgent matter with in 2 hours. I honestly don't understand how this place is open they need to shut them down or fire all the careless staff starting with the careless, good for nothing doctors and idiotic, rude, good for nothing so call nurses. It's obvious that they don't care for anyone, they have no organization and it's all filthy. I hope they shut them down because they deserve that or worst!!!

We were just there a few days ago July 11th 2019. My wife didnt want to take me there due to all the negative storys we have heard for years! However I felt like I was having a heart attack, so the nearest place is where we went.
Honestly both of us were pleasantly surprise, from beginning to end from very good! Came in, in AFIB was admitted and from the reception to the doctors in ER to the cardiologist and nurses who took care of me while i had to stay were almost a 10 rating! I mean no one is perfect! However I will need surgery and wondering if they even do Cardiac surgery there?

NEVER go to this hospital!!!! My grandfather passed away at this hospital a few months ago after going into cardiac arrest on the operating table. They never even got his medical records from his other hospital and had no idea that he had a NO RESUSITATION ORDER and they revived him and put him on life support.. His body was badly bruised everywhere and theu did a piss poor job of wrapping his injuries and just hooked him to life support and put him in a room for my family to say goodbye.. My mother is filing a law suit for negligence.. SO HORRIFYING!!! Plus Ive never in my life seen a ER so dirty or disorganized! Never again!!!

Despite all that s going on with the COVID, the outpatient nurses were right on top of providing the services my husband so needed. They even noticed a problem the dr hadn t, and got permission to treat that as well. Very pleased with Donna and Jodi.

Great people working in the ER, my painful infection went away after the visit, life saver

Very Friendly And Attentive To My Every Need Love Going There And I Live In Perris Very Professional Doctors Nurses Etc

I want to start off by stating that I was not sure how a hospital setting would be during our trying COVID times, but from the minute I walked through the door, I felt listened to, informed, easily directed, and cared for. From the person at the door, to the intake nurse, the doctors, blood taking team, medicine givers, xray technicians and billing, everyone was amazing. My fearful reason for being there was easily put at ease by everyone's quick assistance and happy, easygoing energy. I absolute loved my experience, and how many people can say that about an ER? Great job to everyone at the Corona Regional Medical Center Emergency Room! YOU ROCK!!

It is a very badly organized hospital and the very despotic presonal especially a patsy nurse

Staff nurse's, doctors great. Services are overloaded. Very long wait times for everything

My ER experience was great. The staff got me in immediately started running test. The nurses and doctors communicated very well. One of the best ER visits ever.

I was pleasantly surprised by the timeliness and readiness of the staff that I interracted with during my procedure yesterday, January 15, 2020.
Everyone that i interfaced with, from the Receptionist, to the Transport Personnel, to the Admittance Clerk, Nurses, Anetheseologist, Technicians, Phlebotomist and Doctor, performed their functions on an optimal professional and personable level, as far as I could assess during my stay. Thank you for making my experience a good one yesterday. Kudos to everyone invloved.

The nurses and staff overall were very friendly and they work hard for what they do. However, only reason why I give this hospital a low rating is due to the very disorganized schedule the doctors and receptionists run under each other. I stayed two nights in there for a collapsed lung and it took 5 hours to wait for an open room, which was kind of expected. During my stay, I needed to get some tests done, which took over 5 hours to complete each one that normally takes only an hour to complete and get results. My doctor there (who I won't disclose their name out of respect) claimed that they would make an x-ray appointment to follow-up with my progress. The appointment was never made on record when I returned, and I was told to just walk in and get the x-ray done. When I arrived back, they then stated that you couldn't just walk in and get an x-ray done and needed a doctor's order along with the case, which was a whole lot more pointless running around. So in summary, it's mainly the VERY poor communication and terrible wait times on tests.

Was admitted this morning for an outpatient surgery. Everyone was amazing and super friendly. I felt very welcome and comfortable being there. Special thanks to the RN who prepped me and the anesthesiologist. You were informative and answered my questions. Dr. Katz was the best!

It took a while, but I m glad I went. The staff was very capable, caring and thorough.

Worst hospital ever ralative almost died on us beacause of this hosiptal

Had my baby boy at corona regional! My 3rd baby was much easier with the support of the amazing team here, they definitely took care of me my experience with my other two was nothing like this place wish I would ve had them here!! Thank you labor and postpartum nurses

Very bad service. I never saw any ER like that in my total experience. Staff don't even KNOW about patient care. None of the staff care for patients and I believe thats the reason a lot of patient won't get the service they want. Because, none of the staff are listening to patients and care for them. The ER staff neglect everything and won't provide any service. Overall, I had a super bad experience. I was in a very bad situation and no one was willing to help. The ER was not even crowded. I am in health care profession myself and never experienced this in my life. SUCH A BAD EXPERIENCE.

Absolutely the worst hospital experience hands down, went with a 2nd degree burn to urgent care; there were literally people in the waiting room with blood going down there head. Had a nurse lightly wrap my forearm; told to wait, a group of "doctors" passed by (more like some community college students in medical robes) looked at my hand passing by with woos and awes, decided to leave after 35mins told the staff I would and got mail a bill over $2,000 dollars. Absolute worst hospital I've ever step foot in. If I could I would rate it no stars. Avoid this place like the COVID!

I'm sick but I wasn't too sick to check for emergency rooms reviews. Like many, this one had a lot negatives & some positives, so I was hesitant but I needed care so I went. On the way there I prayed to God for everything to go quickly, straight to the point, & helpful. I must say it went just like that, everyone I came in contact with from time I walked in the door was absolutely great! I was only there a 1hr & a half. Great job Corona ER department

I'm very upset with this hospital. We were treated horribly. Staff moved my Grandmother's room without telling us and this nurse with the worst attitude started moving my personal belongings without my authorization and I asked her to stop. This new room where my mom was moved had 3 patients and no space to move around. It was awful how we were treated by this hospital staff. I STRONGLY DO NOT RECOMMEND THIS PLACE TO ANYONE... AND THEN...... she was in ER for more than 10 hours weating for a room...

This hospital only cares about your money i took my mom today for back pain they said she need a BACK BRACE... but they dont have one in the whole hospital...they want her to stay for 5 days until they find one i took her to riverside comunity hospital and after 20 minutes she had the BACK BRACE..1000 best riverside comunity hospital

They have no sense of customer services. They are rude and nurses are ignorant to peoples needs. The people in the ER do not care about the people or how they are feeling. They show no empathy--flat out rude!

I went to the ER mid day staff a very tall blonde nurse checked us in and very warm staff welcomed me i went in with a side pain and ended up being my appendix. Nurse Crystal did a fabulous job of taking care of me and making me feel well taken care of excellent nurse that u have on staff and a blessing to be around nothing but positives here for the positive feeling my family recieved. Another nurse was the surgical admitting and recovery nurses one that stood out with a bright smile was Nurse Mick which is short for her real name but cannot remember it. Im sure when she reads this everyone will understand who it is.

I'm also child that was born in corona community hospital in 1983 how ever the 50th announced baby is lost in bad uped photo. The hospita a family-friendly reminder of success in are generation. Thank you

from the time we arrived till the time i left the hospital everyone did an excellant job the only complaint i have was how bad the food was

I went into the ER this morning around 1:00 am due to a sore throat. I was impressed with the service. They took my information, checked my vitals, had me wait in one of the examination rooms, took X-rays of my chest and neck, went to a waiting room, got my results, paid my co-pay and out the door I went. The whole process took about 2 1/2 hours. Staff was friendly and the doctor answered my questions. Thank you!

What a complete waste of time. I m sorry, but when you visit an ER reporting a pain level of 10 you d think you d be treated and processed with a little urgency - nope! Not at corona regional. I have never had to wait over an hour to receive results of an X-ray. The majority of the staff were visiting with one another or outside friends while the hurting were suffering for countless hours in the waiting area. The X-ray tech on duty was CLEARLY out of sorts (she introduced herself to me multiple times and almost broke my arm trying to complete the X-ray). If he blonde woman at the front desk check in was extremely rude. Not sure what happened last night, as I usually have a great experience at this hospital.

Sad they spend a ton of money expanding, but can t even get the right staff to fill the departments that need a caring hand most.

Came in to ER AND THEY WANTED ME TO stay 2 days for observation yet they had no beds. I never saw a doctor in 8 hours there. UNBELIEVABLE. I could have died there and they wouldn't have even noticed. Worse experience at a hospital ever.

This is a horrible hospital. I was brought with severe kidney stones and after a several hour wait in the very dirty ER I was admitted to the hospital for 2 days. I was told they were full so I was put in a two person room that had 4 beds in it. Our toilet was broken, our room had no AC and it was very hot. We were all begging for fans and they were never brought. Our sink in the bathroom had only hot water so we had to use a bathroom out in the hall. When a nurse finally noticed one of the guys in the room using the other bathroom, she came in and yelled at us and told us that we could only use our own. Half the time we could not get to the bathroom because the person next to me had a bed up 2 feet away from the door and his family was there sitting in the aisle so we could not get to it. Of course he could speak no english. one of the nurses even apologized for us being crammed in the small room. The billing dept came in to talk to the guy next to me who had just had an appendectomy, had not health insurance. She offered him a 50% discount if they started making payments. He said that he had no insurance or money and that they were not going to be paying the bill. Then she came to me and quoted me the amount of $ I was going to owe after my insurance payment. But when the bill came it was more than double the amount I was told it was going to be. Even though we were treated so poorly and were very miserable during the stay. I will never go here again!

So disappointed with Corona Regional. The quality of ER doctors is disappointing to say the least. They think they are faith healers and can diagnose you by laying there hands on you and then prescribing you an over the counter medication! Never bothered to listen to my sincere concerns and symptoms that brought me into the ER. Did not even want to run any lab work to find out what is wrong? Why would I pay $$$$ to get a prescription for a $20 med I can buy over the counter! Now I have to see a specialist or
Urgent Care that can help me now that my symptoms have worsened. I should sue this doctor for the hospital fees!

Worst parking ever, doctors or reserved have all the parking filled around the ER. If you have an emergency take an Uber or you will have to park a block or more away and walk to the ER. 2 am and I am carrying my sick 4 year old down the dark cold street to the so called new and fantastic ER.

I would be doing a disservice to my community if I do not share my experience. I am hoping that it will shed some light on certain things that are wrong about how we care for patients and I pray for some change. I was rushed to Corona Regional by ambulance due to excruciating pain in my back and leg. Of course due to covid my loved ones couldn't be by my side in the ER. The first nurse that attended to me was nice but unfortunately her shift ended as soon as I got there. Let me just say that the doctor in charge, Dr Glenn, asked me questions in the hallway once i got there with the ambulance crew. I was then given a bed. She ordered some tests from the little i told her coming in. The second nurse came in. I was in pain and i had to call each time to follow up on what i needed to do to get the ball rolling. A urine test was needed and I was told that unless all the tests that the doc had ordered were ready I wouldn't see the doc. At that point I insisted on trying to provide that urine sample just so everything was put together for the doc to come back as soon as possible. I did not get much help from that second nurse. Remember again I could barely move and I was in some crazy pain. I managed to get the urine sample and still did not get any assistance to clean my bed pad or anything. Fast forward the doc comes back with my results, CT blood etc. She then told me that she was going to find out about the last pain med i was given and just like that never came back. Did not ask me if I had anymore questions, nothing. The nurse comes in with my release form. Of course I was surprised that the doc was just gone. I absolutely asked for the doc back. Anyway from there I was told to follow up with my PD because there was nothing that needed urgent med intervention there, according to the results. The nurse asked me if I needed a wheelchair, i declined because I just couldn't sit. I was waiting for my husband so pull up with the car so I could drag myself out and quickly lay in my car. She left the room after I declined the wheelchair and comes back 10mns later to ask me if I needed help to get up. From her tone I realized that she needed me out of that bed. Number one , yes I needed help...even a 2 years old playing pretend doctor would have known that i needed help. Number 2, she wanted me to go and wait in the waiting room but how is that possible in so much pain and when i couldn't even sit down? She simply told me with the most insensitive tone that I could go there and stand. I reminded her that I had no shoes on. She told me that she could give me socks . She comes back with socks and just puts them far from my reach and tells me that I didn't have to be rude, just because I asked how was she expecting me to go and wait in the waiting room in all this pain when my husband was only 5mns away and I could not even walk or stand? Anyway, she left the room and never came back to help me put the socks on or even get my self off the bed. In severe pain I managed to do this by myself. In tears I dragged myself out of the ER. Also, at some point when I was in there my machine was unhooked after 30 long minutes i end up pressing the assistance button. A nurse that i didn't know comes in to hook me up again. I then asked for a pillow because all this time I had no pillow. She brought me one and stood by the curtain in front of my bed and literally threw the pillow at my chest. I was shocked, but I thought that maybe because of covid she didn't want to touch me. I slowly managed to put it behind my head all in excruciating pain. Also, the whole time all I could hear was doctors and nurses gossip about other co-workers and laugh when i was laying there in agony. Just to say it was super annoying. Well all this to simply ask that if you have no sympathy genes, a carrier in the medical field is not for you. Corona Regional ER you need to train your staff better. After all you expect me to pain thousands of dollars for tests and a bed that you couldnt wait to kick me out of disregarding the state I was in. Shame on you!

Trash. Very rude and not friendly at all. Don t waste your time. Go to another ER.

This is a good hospital... I had a bad experience once with a staff person I reported to an other person and they send someone to make a report .. I had 3 of my kids there and now I'm going for my 4th.. Now that I go back after 7yr..I se nothing but good changes ... On ER they have better personal that treats you with respect ..I feel sorry for those who had bad experience but that's why you have to report the incidents they won't do nothing but good changes ...
Thank you yo all the good staff..
Este es un hospital Que recomiendo ..

Extremely fast and professionally run medical facility
The staff make an emergency visit as easy as 123
From an emergency walk in to a Doctor release

Went to ER for a cut finger, needed 7 stitches. Waited 2 hours to get the stitches, then had to wait another hour just to get discharged, that's pretty ridiculous even if it is pretty busy. Everyone nice and helpful though.

Would not recommend to anyone. Providers here need to take a step back and realize the vast majority of patients do not want to be in the ER and need to start treating their patients like humans and not numbers.

Had knee replacement surgery. Every nurse, cna, doctor, volunteer, clergyman were so nice, pleasant, professional. They all made me feel less stressed and so at ease.

Good service, they attended to me quickly and I received all the necessary studies. Kind nurses

Very rude, incompetent staff that didn't know much. Medical mal-practice actually caused the death of one of my loved ones. I would avoid at all cost

Was brought here by ambulance for a heart issue. Sat in a hallway for 30 minutes ALONE then was told to walk to the front and check in like everyone else. AWFUL CARE AWFUL PLACE FILTHY DIRTY. Our car was broken into in the parking lot and they tried to steal it! They took almost everything inside, popped the locks, destroyed the ignition. Head of security still had not called us back three weeks later after "reviewing" security footage. Just a terrible place. Do not trust them or go there.

The nurses are great in labor and delivery but Dr Emeruwa is the worst he shouldn t have a license to work. He is very unprofessional and rude. Expecting moms go elsewhere

Empty ER room but took 5 hours to see a doctor ????

Horrible, took hrs to give xray results and experienced a very rude administrator receptionist named vikie, need to be retrained to be more friendly since those visiting hospitals are already stressed and not in a good mood. Hope corona would have more hospital options or atleast a better system worked out in the only one there is..

I used to work there and one of my friends was a patient there. I can share details on their OR department management since I know someone there pretty well. The OR manager is really incompetent and just be there for paychecks. Here is the rundown on problems in OR 1) Management: - incompetent manager who doesn t know how to manage, harass/threaten staff, lazy, give no support to good staff, bias, keep hiring bad (unprofessional) candidates, high turnover, didn t/won t keep good staff/nurse, bias (unfair treatment and favor certain bad employees), lack of enforcing (safety) standards, allowing staff do use whatever (bad) techniques, poor supervision and support, hazardous OR environment due to lack of safety standards and procedures, bad team work, a lot of (cheap) talk but no good actions followed, bad resource planning/scheduling effecting services provided to surgeons and patients, allowing bad staff with rude attitude to work without probation or punishment. HR dept is also not doing their job and simply there to protect management when employees file complaints.
All of these problem with OR manage resulted in poor and slow services.
My recommendation will be 1) fire OR management and replace with competent and professional manager, 2) audit the department and interview employees not just manager, 2) improve benefit packages in order to retain and attract qualified and good staff. If I am a patient who needs a major surgery, DON T go there until (new management and standards) situation improved. I must say though many nurses there are great and very nice. They deserve better management and good competent/friendly staff.

I definitely recommend this hospital to anyone they really care about there patients I came here for my neck surgery and now my back surgery thankyou Dr Cramers and there team and there nurses and doctors John Kesha Natalie and Saori I've been in pain for 20 something years and my pain level my pain was always at 9 and now my pain is at six I'm so happy for these doctors they are awesome.
--David

My mom (71) recently fell and cracked her head. My brother called me, I recently relocated to Austin, TX and I told him to take her to Corona Regional. He called me very hour with updates and told me the nurses and staff were very nice and good people. I have read many poor reviews and I can only speak on what my mom and brother told me was a very positive experience. I worry about my mom being a widow and me not being close to her but my brother stepped into action and was able to get my mom treated in a timely manner. Thank you Nurses, Doctors & all staff

I visited Corona Regional Medical Centers Emergency Department on 1/18/19. I will say I was very impressed with the the department, and the staff. Stella, Cary, and Ally were all very nice and it was all about my care and to help figure out what was going on. They were very concerned. I will say from the nurse who signed me in to vitals to phlebotomist to the tech who took me to ultrasound to the ultrasound tech to the CT tech to the PA Stella, and the 2 nurses Cary and Ally everyone was amazing. Thank you all.

I got great service; doctors were very professional all the time and did a great job and I had many procedures all a success.

Went in saying I couldn t breath and the lady told me well if you can speak a sentence without pause you can breathe fine and told me to use my inhaler .

Every step of the way, I found empathy in the staff. The nurse who took my vitals, the doctor who evaluated me, the x-ray techs, the woman who registered me to get blood drawn, and the nurse who drew my blood - all of them extended empathy and a genuine concern for me to feel better. This made ALL the difference to me.

after call 911, six mins after ambumlance appeared and bring my daddy to hospital (ER) but when he was at hospital, he had to wait over 45 mins to see doctor, and he could not breath... just wait and wait, just 2 guy stand behind my daddy and nothing, 2 guys were very nice but they could not do anything because they are not doctor, just stand and look at monitor, do you understand emergency ...if you dont have doctor, hiring more, insurance will pay....
thanks