Anna's Mexican Restaurant Review

My waitress Amanda was excellent! I ordered a taco that was good and a green enchilada but it didn't have much flavor. The salsa was good but pretty mild, not much spice to anything on my plate of taco, green enchilada, beans and rice. Overall the food was good especially if youryo not wanting spicy food.

Service was great! Yummy chips and salsa! Had the special! No complaints. I am coming back and recommend this restraunt.

Outstanding food and great service plus an awesome environment. Two thumbs up!

I was pleasantly surprised at how good this place is! There guac is amazing! Definitely going back!

Always a positive experience. There's always consistent food quality. Very friendly accommodating staff. Food comes out quickly. Everything's always very fresh. Nice clean men's room. Clean dining area. Always a pretty good daily special price and portion is great. Excellent vegetarian friendly restaurant.

To begin with I got sick before I left stomach hurting diarrhea..you are charging gratuity...fine but you dont let us rate your waitress...poor service forgetting what we needed,never coming to see what we need ,...and still forget what we asked for

My family ordered the Carne guisada plate, the enchilada/relleno plate, and the harvest burrito. All were delicious! The guisado was melt in your mouth level! Great service!!! I'm from south TX and the rice and beans are as authentic as you can get.

My favorite Chicken Enchiladas in town! Food arrives quickly, always delicious. Ashley is a great server!

Off the beaten path, very quaint, quiet, great food, sweet waitresses, good prices... What's not to like. Muchos gracias, amigos!

food was very tasty service was excellent and courteous great place to eat

Tried several different menu items, everything is delicious. This is one of our favorite restaurants in town!!

Me an my two daughters plate was so good .an it was our first time thier .an the food was hot an good that what I like about will go thier next time

Delicious meal with Momma at Anna's tonight...yummy!

This place is great! I don t care for the queso too much but I ve had the stuffed sopapilla, brisket street tacos (MY FAVORITE!), chicken enchiladas and everything has been delicious

Great food about as good as the food in the RGV....

Great service and food. I like the red beef enchiladas and cheese chili relleno with charro beans.

Great food! Fast and friendly service! The lunch specials are great! My picky eater loves this place.

The atmosphere is pleasant. The waitress Amanda is extremely fabulous, knowledgeable,and very nice. She always knows what we want.

One of my fav spots for delicious Mexican food. The staff was sociable and attentive. The place has a nice atmosphere.

I ve tried multiple times to place an order by phone. They leave it off the hook, I guess. Poor customer service!

We've eaten at Anna's several times and the food and service have always been excellent. i see a few bad reviews, but can't imagine it being as bad as some have indicated. The food has always been hot and tasty. Good value. Great service. We're about go again. Our daughter is in town from DC, and she requested it, and she considers herself a foodie.

Always pleased with the quality of food and service.

We love Anna's! They have the best red sauce in town!

Anna s is a great place to eat! One of our favorites. Food is fresh, hot & delicious. Staff is very friendly. Place is very clean. I highly recommend it!

Great place to eat and food is even better. I have eaten there many times and continue to do so as well.

The worse service and food that I've have ever got there. Waitress never came back to fill out drinks and the food was cold. It wasn't busy at all. Very disappointed. We eat there all the time , not sure I will go back.

My wife and I were passing through Lubbock on our way home from vacation and stopped for the night. We had been out of state and were missing our good Texas Mexican food. We were sorely disappointed by going here. The menu was pretty limited, no enchilada dinners or different fajita plates here, instead they had a few chicken dishes, your standard fajita plate and some combo plates (which were all pretty similar). We went for the fajitas thinking fajitas are always good, the flavor was alright but they loaded it with more bell peppers than meat. The beef was also more like chipped beef than skirt steak or anything else that you would usually see for fajitas
Their other problem was the service. We got drinks and chips/ salsa in a decent amount of time, but about ten minutes later the waitress brought out our pico and shredded cheese that came with the meal, and that was it. We figured our food was on its way but ten minutes later a different server came out and asked us what we were missing. All we could do was laugh, gesture at the table, and say our whole meal. Shortly after our waitress came by and said there was a mixup and that our food would be out shortly. She took my tea glass and apparently decided to hold it hostage because it wasn't seen again for another ten minutes untill our food finally came out. The waitress apologized for the wait and graciously decided to bend the strict two tortilla policy and told us there were two extra tortillas in the container.... Alas there were not and we couldn't help but laugh some more.
Some other things I noticed were that the refried beans seemed to be some of the cheap canned variety with water added to it. And the tortillas seemed to come out of a bag. Overall it seemed as if this whole restaurant was sombody's romantisized idea of Mexico and Mexican food. I realize that Mexican food in Mexico is not what it is in Texas but the food is better than that and the look of the place was also like nothing I'd ever seen.
This is only the second restaurant review I have ever written and hopefully its the last, because a place has to really screw up for me to take the trouble to write about it. I would like to thank them for the entertainment value of it though because all we could do was laugh after a full day in the car.

GREAT STAFF so sweet and always checking in on us to make sure that you were okay

First time everyone is very nice and the food is Delish!

Food is amazing! Great service, made us feel extremely welcomed like we were one of the family!

1st time visit. Lunch was great. Hot food, ample portions and great service! We'll be back!

Anna's has a fantastic Wednesday lunch special and constantly serves good food.

So good. Excellent service. Excellent food. Excellent prices.

The kitchen needs some serious help. As a Hispanic Male the cooking is an insult to texmex cuisin

Ok Mexican food, friendly service. Lunch plates around $8.

The fajitas are very delicious, chips and salas were above my expectations.

Was craving some Mamaritas nachos today but traffic was pretty bad so I thought I would swing by Anna's since it is a few blocks from my house. Had eaten here one time before in November and it was meh. Ordered their Nachos El Grande appetizer and a tea to go. Said 8.99 on the menu which I thought was a little steep for nachos but whatever. Not outrageous. I paid before I got the food. Charged me 13 bucks. Guess she rang it up as fajita nachos or their small drinks cost like 3 bucks. Again, not a huge deal. Hope they are good, though! They got the order out fairly quickly (under 10 minutes). It was brought out to me by the front desk and I asked if they put salsa in the sack. The girl smiled and said salsa wasn't included. I don't know if the people at Anna's realize this, but Chuy's does free nachos on weekdays right down the road. I feel like the B-team that was working today at 2:30pm probably made a slight mistake in charging me, but c'mon, practically every other Mexican food restaurant in Lubbock gives salsa away. When I got home and ate the nachos, they were mediocre. I'm just glad I didn't opt to sit down at the restaurant and eat. If I gave a decent tip, it would have cost me 16-18 bucks to eat some mediocre nachos. At least I might have gotten salsa, though...

Damn good food, Great Service, bottomless chips and great price!

Clean restaurant nice staff. I love Anna's food is fresh and LOVE the salsa

First time here and it was great! Server refilled drinks without asking. Food had great flavor

I'm not impress at all. Do not waste your time with this place. Horrile customer service and very cheap meat quality. If you want real mexican delicous food and great service, go to Taqueria Guadalajara.

First-time eating at this restaurant? It was really good I will be back again

Very good food. Excellent service. Very friendly staff. A little noisy.

The food was excellent and our waitress was very nice and did a great job!

Service was excellent, salsa was good, margaritas were flowing like milk and honey in the promised land. The description for flautas did not strike me to think they would actually come out as taquitos. They were fine but those nachos took me to church.

The beef enchiladas where good don't recommend the chicken and for chili renos go elsewhere they are the worst I've had. Service was excellent.

Love this place so much ! Great staff and awesome food

My fav place in Lubbock to eat "mexican" food. I love their green sauce on the enchiladas. They are never chincy on what they serve. Prices are really reasonable.

They served excellent food. It was about 12:30 when I arrived. It was very crowded. Had to sit in waiting area for a table could be in service. Wait was about 20 minutes. I had to wait 10 minutes before I was asked if I needed a refill of drink. That staff member was very unprofessional. I w will not go here again. Had better experience in other places of kindness in food service.

Just ok. Some will love this place I just wasn't feeling it