B

Bert Witherspoon

4 years ago

Took my Ram in for 4 recalls. I dropped it off at ...

Took my Ram in for 4 recalls. I dropped it off at the dealership and left with coworkers. No estimated timeframe was given. I didn t receive any information on its completion until I called the next morning. However, I did get a late voicemail from the night before saying it was ready. So AT&T s fault. Not the dealership or mine. I went to pick it up and noticed an incorrect fee on my invoice (I had them change the oil and do a state inspection for tags while it was there). They had over charged me for a 3-4 ton diesel truck, not for my 1/2 ton Ram 1500 v6. The clerk corrected the invoice, refunded me the original amount, and recharged me for the discounted rate, plus a $10 inconvenience fee. They also washed it for me.

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