S.D. Shammas

Review of Parkview Health

Horrible experience at Parkview Hospital on Randal...

Horrible experience at Parkview Hospital on Randallia in Fort Wayne, IN a couple of weeks ago. I had endoscopy/colonoscopy with biopsies done.. I had told the staff three times I was concerned about the medication because it had not worked for me during a surgery I'd had several years ago. I also told the doctor. The nurse assured me I would be in a "twilight state" and would not care what was happening. Well, I was awake during colonoscopy yelling and crying. After moving my head back and forth enough I finally managed to get the bite block out of my mouth and was begging for the doctor to stop. Nurse and techs in room held me down while this happened, and kept telling me I was doing fine when I obviously was not. After the procedures were complete, one very caring staff person apologized to me and said that it never should have happened. My husband and I spoke with nurse supervisor in the recovery area who acknowledged that the staff should have advocated for me. Another doctor in the GI group called our house the next day and agreed that the doctor should have stopped and made arrangements to do the procedures under general anesthesia. To make matters worse, when I got copies of my medical records, the doctor had written that I "tolerated the procedure well"! Unbelievable!!!