Pamela JW Cain

Review of MOUNTAINEER GAS CO

Mountaineer Gas has online payment link to a horri...

Mountaineer Gas has online payment link to a horrible platform called DOXO. Do not use this. I was late on my payment, which had final payment date for that Monday, so I used it Sat morning. Evidently it takes a week for your payment to post to your gas account. MG disconnected me even though agent could see on his computer screen that I paid. I am still waiting on someone to reconnect me. I stayed home all day and lost work. Called agent again and she assured me they would be here tonight. It is 10;00 pm now. Guess they lied.