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ajm 0826

4 years ago

Mariano Duncan was the best Sales Rep I've ever de...

Mariano Duncan was the best Sales Rep I've ever dealt with. He helped us with two purchases in the past month - an Equinox and a Traverse. He truly LISTENS to ensure he fully understands what is most important to his customer. He arranged for an extended test drive to see how the seat worked for my back issues. He was never pushy and found vehicles with the options we were interested in. He immediately dealt with a small handful of issues we encountered always striving to give us a positive customer experience. Mariano made this such a great experience. 8th new car purchase in a row for our family at Karl's.

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