On 6/14/20, my business ordered some wire from All...

On 6/14/20, my business ordered some wire from Allied Wire and Cable. I received two emails immediately saying my order had been confirmed and paid for. Two weeks later on 6/29, when I hadn't received the wire (that they charged me $19.25 for shipping) I called. The man I talked to told me that my order was still sitting there unprocessed. No calls from them, no emails, no communication whatsoever. This is shockingly poor customer service and I will never do business with them again.