Mat Foss

Review of First National Bank of Waconia...

I was with KleinBank for over a decade and I'd don...

I was with KleinBank for over a decade and I'd done many loans through them and they also had an amazing customer service line. Since Old National Bank purchased KleinBank it's been pretty bad. The local bank itself has great staff and they are super friendly but try calling customer service and you'll be on hold for 10-20 min at a time. Their online banking leaves much to be desired as well. Unfortunately we may be forced to change banks.