Don't bother trying to call and get an appointment...

Don't bother trying to call and get an appointment on the same day, receptionists ignore the phones and you'll never get through. There's no waiting system for their phone lines, so it's just pot luck if they decide to answer or not.

Poor handling of our original registration too. I applied with my girlfriend, and they wanted proof of ID and proof of address. We gave them our drivers licenses, thinking that it would cover both bases (especially considering it's a legal document). Receptionists happily accepted and made copies.

A week later we had a call saying that it was not sufficient and that we need to come in AGAIN. So we both came in and gave them our council tax bill, as it had both of our names on it. Receptionists happily accepted and made a copy.

Two weeks went by, and we had confirmation that my girlfriend was accepted, but not me. So I called them up to find out what was causing the delay. Turns out they didn't think to use the same council tax copy for both applications, so I was never approved and no one thought to tell me. So I had to go in AGAIN with the same document.

Eventually I was registered. Not that I've been able to use the GP at all seeing as it's basically impossible to get an appointment. I wouldn't bother going here as their staff can't handle the volume of patients they currently have.

Given an extra star because the car park is nice.