I recently used the services of Ram Associates, ce...

I recently used the services of Ram Associates, certified public accountants, and found them to be quite average. While their website is professional and user-friendly, the overall experience was just average. The staff was polite and efficient, but I didn't feel that they went above and beyond to meet my specific needs. Their knowledge and expertise in tax preparation were acceptable, but I was hoping for more personalized advice. The pricing was reasonable, but it would have been nice to have more transparency upfront regarding additional costs. Overall, my experience with Ram Associates was satisfactory, as they did complete the job accurately and in a timely manner. However, I was left feeling like there was room for improvement in terms of the level of service and attention to detail.