A

Abed Itani

4 years ago

A star, if only because the wellness boat is avail...

A star, if only because the wellness boat is available and has been booked.
I now have to complain about the City Resort Hotel Mill.
It was stated that it has 4 stars. However, this hotel is not listed on the European classification for hotels - the Hotelstars Union.
This also makes sense.
The wellness boat is a real dream, but it costs only 32.50 euros individually, so that of our more than 182 euros more than 110 euros went out for the hotel room.
We expect more for this price and for the given stars.
The rooms are more than sporadic, not to say they resemble a youth hostel. It was no refrigerator, no kettle, no water, no cups or similar. Available. If you wanted to have a coffee in the morning, you had to go to the restaurant - and the rule is: either have breakfast all day or just coffee all day. In other words, it was not possible to bring only one coffee to wake up.
Apart from that, communication was rather difficult because the staff mostly spoke rather poor English and no German at all.
And now the worst. The room was more than dirty. Here are the pictures. The toilet was smeared with feces, the bedspread had brown stains that also looked like feces, the shower was filthy. I laid the duvet on the floor with the dirty side up, clearly visible, for the maids. She took this blanket and put it back in bed with the dirty side down. Only when I threatened to check out at the reception and showed them the pictures was a new blanket brought to me, which also took 3 hours.
It really can't be. Never again will I enter this juice store called the Hotel! Can only advise against it!

Comments:

No comments