As a customer, I recently utilized the services of...

As a customer, I recently utilized the services of the law firm and was met with mixed emotions. While the staff was knowledgeable and responsive, the overall experience fell short of expectations. The website, while informative, felt outdated and could benefit from a more modern and user-friendly layout. Additionally, communication could have been more proactive; at times, I found myself seeking updates rather than receiving them unprompted. On a positive note, the legal advice provided was comprehensive and insightful. Overall, I would rate my experience as average. There is potential for improvement in the areas of website design and communication, but the expertise of the staff is commendable.