MissAmyKennedy Account

Review of LaQuinta Inn, Auburn, IN

I would love to give this place a 5 star review, b...

I would love to give this place a 5 star review, because we have stayed here several times and have had generally good experiences and the property is pretty nice. However, after the way I was treated at check in today I will never book this location again. Especially if a snooty little girl like America is behind the counter again. I asked a very simple question and was treatedlike my question/request was a complete inconvenience to her (when all it required was a "sure" or "ok". ) But instead she stood there glaring at me and when I asked for confirmation that she had heard me, I got a nasty "I got it!" And then she was silent to me and mean mugging the rest of our encounter, even as she slid the room keys to me "3rd floor" was all I got. No eye contact, no nothing. She appears to be training someone or helping them maybe, but management should not want her training their staff if they plan to keep their customers. This location just lost our business, personal AND business wise.