People live here, barely any rooms available, foun...

People live here, barely any rooms available, found living roach in one of the dressers, have to ask for towels, dishes (I had a penthouse suite) an iron w/o an ironing board and towels... Reserved thru hotels.com... Property was unable to offer me another room because they were sold out (I'm guessing they have more tenants than customers) Although they did offer a full refund...