Jean Schnell

Review of Green Bay Animal Emergency Cen...

Don't ever believe the center actually triages sit...

Don't ever believe the center actually triages situations well, eventhough they go through the motions. And don't ever believe that if your pet is referred from Green Bay to Appleton, you'll be considered more urgent for admission and evaluation, despite being told that the center would be ready and waiting for your pet. Also, don't ever believe, if you are transferred to Appleton for better diagnostic imaging, that your pet will receive that level of diagnostics, because emergency arriving pets are put into available open slots, if there are any, within already scheduled and follow up appointments, not on an emergency basis. Just saying, despite an increased work of breathing (rate and retracting), BUN well above 250, inability to eat or drink, with a history of chronic kidney disease, pancreatitis, and seizures, rather than offer euthanizing, I was sent to Appleton for diagnostics, with minimal diagnostics, a painful overnight stay, overly sensitive vets, who needed to over explain and then say "but you can choose to euthanize anytime". After an overnight stay, with no previous mention of euthanizing, no other family with my pet and me, because we are now out of town, I decided to drive my very symptomatic sick pet home, even on 10+ prescribed medications, to bring to our primary care vet for euthanasia. In my mind, she suffered an extra three days and nights because of their lack of compassion for our pet and us. So dissappointed.