Debbie Richardson

Review of Belvedere and Co.

so disappointing - I was married 20 years ago in t...

so disappointing - I was married 20 years ago in the 12th floor ballroom at the Belvedere when it was owned by Truffles - which was a fabulous company to work with - and which threw an amazing wedding. I wanted to come back and celebrate my anniversary with dinner at the Belvedere. I asked if we could have access to the ballroom to take a photo, and although the ballroom was not booked that evening they said no. After repeated requests to do something in the ballroom in addition to the dinner we were having in the Owl Bar, i.e. drinks or dessert, they generously offered for me to have my entire anniversary party in the ballroom. Unfortunately, that was over my budget and I thought that dinner for 20 people in the enormous ballroom would not be very convivial. When I politcely turned down their offer, Nancy refused to answer another one of my emails. I was told my dinner would be in the Owl Bar and I was only to deal with Jackie, the Owl Bar manager from that point on. Nancy and Jackie refused my every request just to go up to the ballroom to take a photo and would not put me in touch with the owner. It was so unpleasant dealing with them, we ended up not eating in the Owl Bar at all. I have wonderful memories of my wedding and Truffles but Belvedere & Co. needs a seroius lesson in hospitality.