I visited the above premise on Monday, 28 Dec 2015...

I visited the above premise on Monday, 28 Dec 2015 to replace my son's watch belt. I would like to especially give my commendation to customer relation receptionist, Ms Stephanie. Stephanie had shown great patience to me when I was indecisive on the long lead time for replacement of the belt from Japan. I was also apprehensive when I learnt that the cost of replacement makes it unworthy if I were to get another Baby G watch for my son.

Much appreciation to Stephanie for her warm attitude and her patient advice that had helped me to make a decision. Her pprofessionalism is truly rare nowadays in Singapore ' s customer service industry.