Ticketing and access is hopelessly disorganised. J...

Ticketing and access is hopelessly disorganised. Just queued 30mins to buy tickets!
Now had to join another queue for over an hour to actually access the property:(.
Tickets can be bought online and are slightly cheaper, BUT have to be printed out or won t be accepted!!!
Come on guys this is 2019!!

Most of your visitors are from overseas and certainly don t carry printers with us!
Very disappointed, inefficiently run and very frustrating. Must try harder...