I was referred by a friend in the mental health fi...

I was referred by a friend in the mental health field to see Carol Herndon. The waiting room was packed to the gills and desperately in need of some heating vents. The counselor spent three entire sessions on her laptop not responding much to anything I said. To top it off instead of sending my bill to the address I put on my forms they were sent to a very old address where I hadn't lived in six years and ended up never getting them. I found out about my bill from a collection agency, not their front office staff. This place is so unprofessional.