Lisa Moore

Review of EMBASSY SUITES DENVER INTERNAT...

After staying at the Colorado Springs Embassy Suit...

After staying at the Colorado Springs Embassy Suites this week we were very disappointed with our experience at this location.
At check in we had to wait almost 15 mins while the one person at the desk was on the phone. During happy hour we ordered food from the restaurant but had to get up to ask to order, get a box and the check because no one checked on us and the service was so slow. Our room had a dirty wine glass, nail clippings, and nasty stains on the wall in the bathroom and we had to call for new bedding because the bed had a handful of small and long hairs. It took 30 mins to get the new bedding. The front desk said they would call back to check on us and let us know what the supervisor said about compensation and we never received the call. I don t recommend this hotel by any means. Don t waste your money.