I called this company because some outlets in my k...

I called this company because some outlets in my kitchen stopped working. They were going to put me on the schedule but the woman on the phone asked me if I had reset the outlets yet (not the circuit breaker just the reset button). I didn't even know the outlets in the kitchen had a reset but low and behold it totally fixed the problem. She could have taken my money or at least just my information for a job and not asked any questions but instead she put in an extra 5 minutes of effort and won a customer for life! I didn't need them to come out this time but if we ever do have an electric issue they will be the company I call! Thank you!!!