Joe Williams

Review of Woosehill Medical Centre

The booking system shows the surgery's utter conte...

The booking system shows the surgery's utter contempt for their patients. Forcing you to play their games of ringing at 8:00am in the hope that you might get lucky and see a doctor. WHY CANT THEY JUST RELEASE ALL APPOINTMENTS FOR THE NEXT 14 DAYS, there wouldn't be the 8:00am panic and people can make an appointment that suits them and plan their lives / work / childcare around it, rather than jump through hoops for the amusement of the surgery.

I have tried explaining this to them many times but they simply don't care ... a same day appointment is too short notice for people who work, especially commuters. And 7 days is too long to wait (let alone 14 or 21 days).

A vet doesn't make you ring at 8:00am just to be told you can only book an appointment in EXACTLY 7, 14 or 21 days time, yet this surgery thinks its ok to treat sick people like this. DISGUSTING, THOUGHTLESS people. Avoid this place at all costs.

And don't be fobbed off with the excuse that they are busy due to Covid, this problem has been going on for years.