Taylor Stone

Review of Hollywood Downtowner Inn

DO NOT waste your money here!!! First of all, we a...

DO NOT waste your money here!!! First of all, we arrived a few hours before check in time and the lady at the front desk said it was fine on the phone and told us our room would be ready when we got here, however when we arrived the room was not clean. The bed had been made but there was hair in the sink and shower, opened soap bars that had been used laying everywhere. Consulted the front desk and they came and cleaned the room. The same night I noticed an extra $124 charge on my debit card that was not mentioned and when I consulted the man at the front desk he seemed very frustrated and did not want to deal with it and they did not give my money back, if I would have had the money I definitely would have left this place and found another hotel. Today I walked down to the front desk to ask for some towels in our room since there were only 2 in the bathroom when we arrived. The man at the front desk tried telling me to wait on maid service. When I told him we were out he said maid service would bring them to my room. I have been waiting for more than 15 minutes and no clean towels yet. I will never stay here again, I wouldn't recommend this place to anyone.