I recently got a hearing aid from a company that I...

I recently got a hearing aid from a company that I found online. The device itself works well and has made a noticeable difference in my ability to hear. However, I have had some issues with the customer service and support from this company. It took a while for them to respond to my inquiries, and when they did, the responses were not very helpful. Overall, I would rate my experience with this company as average.