L

Lyndsay Anderson

3 years ago

UPDATE: We left after one night. The room was so o...

UPDATE: We left after one night. The room was so outdated, smelt, and was filthy. I agreed, when booking, to the room not being cleaned while we stayed there. However, upon entry to the room from check-in, the room didn t look like it was cleaned at all from the last guest. There were dust balls on the carpet and coffee grinds all over the nightstand. Then when we went to check out the charges were not consistent with the booking rate. The front desk, although kind, could not explain why the rate was different than the actual charge on the bill. Although the view from the room was lovely, it was that filthy in the room that we up and left the next morning. Truly disappointed.

Today I booked my trip with Adrienne over the phone. I hope the stay is as great as he was! He was so helpful, knowledgeable, and was able to recommend the perfect room for our situation (first trip with a one year old). I appreciate the time and thought he put into my call. We look forward to the upcoming stay!

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