Parkside Lending was selected by my loan broker fo...

Parkside Lending was selected by my loan broker for refinance of my mortgage for a lower interest rate. I got a good interest rate, but WHAT A NIGHTMARE!! Somehow, when they took over my loan, they used the mailing address which is different from my legal address, assigned many years before mail was delivered. As a consequence, they would NOT ACCEPT my homeowners insurance, which was issued correctly for the property using the legal address. I tried and tried to get someone to fix this on the phone, and documented in writing to 3 different offices that the 2 addresses were the same property, but Parkside just kept sending letters threatening to charge me for alternative insurance. AND THEN THEY DID! I got an email stating that a new insurance policy for $922 had been charged to my account!! Impossible to get through to a supervisor and nobody was able to help me, or seemed to want to! In the end, I am now refinancing the loan with another lender. If you value customer service, AVOID PARKSIDE LENDING!!!