Don Fowler

Review of Kent Law Clinic

After reflecting for a few days concluded I was di...

After reflecting for a few days concluded I was disappointed. My appointment in Whitstable was delayed and then I had to sit on a sofa surrounded by students and briefly interviewed by a solicitor who I assume was also a tutor. I felt the solicitor (Francis) after reflecting upon my experience, was slightly rude and dismissive as well as hurried. Discussion was reasonably good-humoured, the students were exceptionally polite, but I felt my concerns we're not given sufficient attention. Some of my questions were answered but I recall being told 'you know as much as I do' and I replied , 'I hoped you might know more than me hence coming to see you' It's all very well having a free service and allowing students to practice upon the public but if service is not punctual or professional it is of limited value.