4 years ago

I went in to check in and Carol that works at the ...

I went in to check in and Carol that works at the fron desk and another women was very rude & nasty to me and my husband right from the start because we was asking questions about something that should have been explained without us asking we asked to talk to a manager after waiting for over 35min and still no manager we went to our room at the lodge that was in the basement the room smelled so bad the curtains had mildew on them i wouldnt stand in there for 1 more minute. They kept tellings us they was booked no more rooms until i demanded a refund then we got another room which was very out dated not a comfortable stay. I also called the front dest of the main stay and mary was not a pleasant person to talk to. Over all i would not be coming back and would not recommend anyone to stay here.

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