Great location and over water rooms are fantastic,...

Great location and over water rooms are fantastic, only let down by the staff unfortunately... They're friendly enough, but they have absolutely no idea about hospitality. They're unprofessional, unhelpful and have no clue about etiquette. Food in the Azure Restaurant and Infinity Bar & Cafe is very average and you don't always get what you order, it's a bit Mickey Mouse... Overall it was Ok, but it has the potential to be great with the right staff and management. Also the security deposit of over $700+ AUD is absolutely preposterous and unheard of anywhere in the hotel industry!