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Sasha B

4 years ago

I am writing a review to specifically comment on t...

I am writing a review to specifically comment on the outstanding work of this facility. I am confused as to how this office receives such negative reviews. Every single experience that I have had at this practice has been extraordinary from the moment I step through the door to the time I leave.

Everyone in the front office staff is incredibly nice. There is a front office male who goes above and beyond to help individuals. If his job entails just checking people in, he has gone beyond that. He has practiced medicine/healing/health care just by communicating with those he has checked in. The woman who sits on the right and the two women who do the scheduling upon discharge are incredibly nice as well. They are always in a good mood and share a positive attitude with other patients as they leave. The patients are always laughing with them every time I leave so I am really uncertain as to how there could be negative reviews stemming from a positive environment.

Everything is easy, efficient and executed in a timely manner. The office is consistently able to schedule appointments very quickly.

I have seen quite a number of physicians over the last few years due to my extensive medical history, and I had the opportunity to meet with Dr. Tyler Southwell, who truly reinforces the value of what it means to be a physician.

He sits down and patiently listens to the entire history before asking questions that would aide him in his prognosis. He is extremely intelligent; incorporating his patience, experience, evident extensive scientific knowledge, and understanding to work with me in prognosis.
I have read that many patients now use online tools to explore treatments because they don't feel that physicians explain all aspects of treatment. Dr. Tyler Southwell goes above and beyond by explaining the diagnosis, typical cause, and all aspects of treatment. He treats the source rather than the symptoms. He is `truly` the definition of what it means to be a physician. I am sorry I cannot comment on the other physicians in the office, as I did not have the opportunity to meet with them, but if they are reflective of Dr. Tyler Southwell, then this entire facility is the definition of Medicine/Health Care.

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