I recently had an experience with a mission organi...

I recently had an experience with a mission organization that focuses on the needs of seafarers. Their website was easy to navigate and provided helpful information about their mission, programs, and services. I appreciate their dedication in assisting seafarers who often find themselves away from their families and communities for extended periods of time. However, I found the overall experience to be average. The customer service was polite but lacked a personal touch, which left me feeling disconnected. Additionally, the website lacked engaging content and there was limited information about the impact of their programs. Although they are fulfilling an important purpose, I believe there is room for improvement in terms of customer engagement and transparency. I would recommend this organization to someone seeking to support seafarers, but with the expectation of an average experience.