As a customer, I found the platform to be quite in...

As a customer, I found the platform to be quite intuitive and user-friendly for managing and monitoring online reviews. The tool allowed me to easily collect and showcase customer feedback, and the automated review requests made the process more efficient. However, I did encounter a few technical issues with the interface, and the customer support response time was not as prompt as I had hoped. Overall, the platform has potential, but there are areas that could be improved to enhance the user experience.